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Long Search - Great Outcome
We studied all the options for pet insurance and are very pleasewd that we selected Trupanion. It has a Canadian division, responds quickly, our vet submits claims on our behalf, processing of claims is lightning fast, and our kittens are covered without price escalations for their lifetime. So far they have been fantastic.
Insurer: Trupanion
By: Garry
Unbelievable service!
In a world where poor customer service and misleading terms are the norm I constantly find myself stunned by the professionalism I am met with every time I deal with a claim through Trupanion! There are no hidden hoops to discover and jump through. No delays in processing the claim because of some crazy bit of minutiae. And when you do need to talk with a live service rep they are readily available, professional and sympathetic. This plan gets things done. Why can't all customer service plans be this good? I am spoiled!
Insurer: Trupanion
By: Kenneth
Great Customer Service
The Rep was very helpful and knowledgeable.
Insurer: ASPCA
By: Valeria Ray
For their monthly fee, I expected much more.
Instead, I was turned off to the whole pet insurance industry. For now on I’m just going to put that $157 a month into a savings account. That account will cover everything 100% - pre existing conditions, examinations and meds. I’ll simply be removing the middle man. Trupanion could have done better and not have been so nit picky. Out of $2200 worth of invoices submitted, only $400 was covered. I didn’t need to get out the calculator to do that math.
Insurer: Trupanion
By: Lee
I love Trupanion
My bulldog had a luxating patella in 2021 on her right leg. Trupanion paid out that claim as promised. Unfortunately my girl suffered the same issue on her other leg in 2023. Trupanion, again, paid the claim as promised, this time the process was even faster. Over $7,000 in medical bills covered by pet insurance. I don’t see why anyone wouldn’t get it for their pets.
Insurer: Trupanion
By: Erica
How quick everything was
How quick everything was. The policy was emailed to me right away.And I love the nice warm greeting
Insurer: Prudent Pet
By: Sexyk
Hands down best decision I ever made.
Trupanion has made owning my first ever puppy ownership a great experience. They have covered so much from the very beginning. I had an emergent animal hospital admit when my puppy was only a month or so old. She has been through so many ups and downs and I can depend on trupanion for all the unexpected! They are amazing and the process is simple! No fighting about bills, delays, or long wait times. I can simply go on my app or talk to a live agent quickly and have the answers I need. If I didn’t have them, I would be in vet debt… they are amazing!
Insurer: Trupanion
By: Tina
Top Notch Insurance for Pets
I have subscribed to Healthy Pet insurance since I got my dog at only 6 months old (he is now 9 years old). Very easy submitting invoices and receive payment in very little time. Excellent customer service and when I do have questions and call, I actually get a live person and not a recording. Would definitely recommend to family and friends.
Insurer: Healthy Paws
By: Melissa Caldwell
I appreciated all of the detailed…
I appreciated all of the detailed information and when I signed up I had a team of people reach out to me to help make the transfer and set up the new insurance.
Insurer: Prudent Pet
By: Denise
Just enrolled
Just enrolled. So far no complaints!
Insurer: ManyPets
By: jenna