154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 10, 2023

Great Staff

They quickly help me update my personal information to reflect my pets.

Insurer: Pumpkin

By: customer

Verified February 10, 2023

Signing up was easy

Signing up was easy. I only gave 4 score because I haven’t used it yet.

Insurer: ManyPets

By: customer

Verified February 10, 2023

I haven't used this insurance yet

I haven't used this insurance yet, but so far, it has been pleasant and professional to obtain the insurance.

Insurer: Pumpkin

By: KIMBERLY

February 10, 2023

Trupanion Never again

Terrible experience with this company's insurance coverage. It was completely below my expectations. The support staff was inefficient and didn't seem to understand my needs. The company failed to provide the customer-focused experience I was looking for. I wouldn't recommend this company to anyone. In addition, over the course of three years, our membership fee was nearly $3600, and we accumulated $1618 in claims, and $6.23 was being covered. Enough said!

Insurer: Trupanion

By: SingaHulk

Verified February 10, 2023

Customer service was knowledgeable and…

Customer service was knowledgeable and easy to reach.

Insurer: ASPCA

By: Winona Castrillo

February 10, 2023

Don't!

This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.

Insurer: Healthy Paws

By: Jenny

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team

February 10, 2023

Takes the stress out of healthcare for our dogs!

Having a pet confronted with a serious health condition is difficult. Balancing the financial impact of healthcare choices for your pet is incredibly stressful. With Pet's Best we've been free to focus on what's best for our dog/family without having to worry how to cover the costs of recommended care. Her care has been covered without question or delay in a hassle-free manner leaving us fully able to focus on caring for our dog and our family. This is the best investment we've made in our pets and worth every penny. I will be a Pet's Best customer as long as I have pets.

Insurer: Pets Best

By: Heidi

Useful
February 10, 2023

Easy-peasy

My insurance coverage with Pets Plus Us is fairly limited, but in the claims that I've made, they've been nothing but courteous, helpful and kind. They've been so easy to deal with. Claims are also processed in a reasonable amount of time. I have no complaints, and I would definitely return to them for future policies.

Insurer: Pets Plus Us

By: Darice

Useful
Verified February 10, 2023

Trupanion is true to their word.

I am so grateful that my husband and I chose Trupanion insurance for our Daisy. We recently had to take her to an after hours emergency clinic after she swallowed a drop earring that had fallen to the floor. The vet was concerned about the possibly of the sharp part of the post causing internal damage. He first tried to scope and fish it out and when he was unable to get it like that, he performed abdominal surgery. This, of course, was quite costly. Trupanion has very kind workers and I was walked through the claim process. They covered exactly as advertised. It is a shame that it is hard to believe the advertised coverage claims of companies these days, but I will gladly recommend Trupanion to family, friends, and even strangers if asked.

Insurer: Trupanion

By: JOAN

Useful
February 10, 2023

Great insurance company so far.

Great insurance company so far.

Insurer: Embrace

By: Emary Mustain

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