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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Staff
They quickly help me update my personal information to reflect my pets.
Insurer: Pumpkin
By: customer
Signing up was easy
Signing up was easy. I only gave 4 score because I haven’t used it yet.
Insurer: ManyPets
By: customer
I haven't used this insurance yet
I haven't used this insurance yet, but so far, it has been pleasant and professional to obtain the insurance.
Insurer: Pumpkin
By: KIMBERLY
Trupanion Never again
Terrible experience with this company's insurance coverage. It was completely below my expectations. The support staff was inefficient and didn't seem to understand my needs. The company failed to provide the customer-focused experience I was looking for. I wouldn't recommend this company to anyone. In addition, over the course of three years, our membership fee was nearly $3600, and we accumulated $1618 in claims, and $6.23 was being covered. Enough said!
Insurer: Trupanion
By: SingaHulk
Customer service was knowledgeable and…
Customer service was knowledgeable and easy to reach.
Insurer: ASPCA
By: Winona Castrillo
Don't!
This is an awful company. They screw up what's needed for reimbursement, and you have to fight with them for weeks! They have jacked up the prices so much in 4 years, I'd switch if my dogs current conditions would be covered by someone else. I can't stand this company.
Insurer: Healthy Paws
By: Jenny
Latest 1 comments
Jenny - All premiums are based on the rates and rating rules filed and approved by each state’s Department of Insurance. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We're sorry for any frustration during the processing of your claims. Our customer care team has been in contact with you regarding the issues you have encountered and with an update on your most recent claim. The Healthy Paws Team
Takes the stress out of healthcare for our dogs!
Having a pet confronted with a serious health condition is difficult. Balancing the financial impact of healthcare choices for your pet is incredibly stressful. With Pet's Best we've been free to focus on what's best for our dog/family without having to worry how to cover the costs of recommended care. Her care has been covered without question or delay in a hassle-free manner leaving us fully able to focus on caring for our dog and our family. This is the best investment we've made in our pets and worth every penny. I will be a Pet's Best customer as long as I have pets.
Insurer: Pets Best
By: Heidi
Easy-peasy
My insurance coverage with Pets Plus Us is fairly limited, but in the claims that I've made, they've been nothing but courteous, helpful and kind. They've been so easy to deal with. Claims are also processed in a reasonable amount of time. I have no complaints, and I would definitely return to them for future policies.
Insurer: Pets Plus Us
By: Darice
Trupanion is true to their word.
I am so grateful that my husband and I chose Trupanion insurance for our Daisy. We recently had to take her to an after hours emergency clinic after she swallowed a drop earring that had fallen to the floor. The vet was concerned about the possibly of the sharp part of the post causing internal damage. He first tried to scope and fish it out and when he was unable to get it like that, he performed abdominal surgery. This, of course, was quite costly. Trupanion has very kind workers and I was walked through the claim process. They covered exactly as advertised. It is a shame that it is hard to believe the advertised coverage claims of companies these days, but I will gladly recommend Trupanion to family, friends, and even strangers if asked.
Insurer: Trupanion
By: JOAN
Great insurance company so far.
Great insurance company so far.
Insurer: Embrace
By: Emary Mustain