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Fantastic customer service
Stephanie was very knowledgeable and attentive to my needs and my budget. I spoke with her multiple times because I mentioned I was a first time dog owner and was shopping around. She helped me better understand what pet insurance was all about and how it worked. Besides the multiple levels of pet insurance to choose from which varied in price, I loved knowing that Prudent Pet is their own company and doesn't have any other companies/underwriters under them. So I know I will be dealing with someone who just works for Prudent Pet. Which in return I was reassured I would always be able to get through to customer service quicker and to have any claims processed quicker then other companies. I look forward to having Prudent Pet insurance for my dog and hope it is everything that is expected and mentioned by Stephanie who provided wonderful and patient customer service.
Insurer: Prudent Pet
By: Crystal M
Much Better than Expected
When I paid for my first year of health insurance for my Labradoodle, I read complaints about Pet’s Best taking a long time to process claims, but I submitted two claims the first year, and both were processed within 2 to 3 weeks. I feel this is reasonable. For my second claim. I only requested payment for a blood test, but they paid for not only the blood test, but the office visit and an injection for an allergic reaction. So I am very happy with Pets Best so far, and I am planning on a second year of health insurance with them.
Insurer: Pets Best
By: Mike Sellenschuetter
Excellent customer service excellent coverage with no maximums
Excellent customer service, excellent coverage with no maximums,
Insurer: Trupanion Canada
By: Kaitlyn
Claims experience
Quick and easy
Insurer: Trupanion Canada
By: Jodi
Raine the Weimaraner
Quick and easy
Insurer: Trupanion Canada
By: James
Super nice and professional.
Super nice and professional. I loved that she added in the end to give Stanley some pets from her.
Insurer: Trupanion Canada
By: Shannon
The representative was very polite and helpful My enrolment was great
The representative was very polite and helpful My enrolment was great
Insurer: Trupanion Canada
By: Nancy
UnaMae and I have been treated very well by Trupanion!
UnaMae and I have been treated very well by Trupanion!!! We want all our friends to feel as confident as we do!
Insurer: Trupanion Canada
By: Norma-Jean
Very efficient and knew there information
Very efficient and knew there information
Insurer: Trupanion Canada
By: Charleen
Great Pet Insurance! I never got pet insurance for my…
I never got pet insurance for my furbabies before but, for some reason, I did when I rescued 2 cats in 2021. One of my boys started "coughing" in Spring of 2022, turns out he developed asthma. Embrace has been nothing but phenomenal as a pet insurance company. They review my claims and pay my share quickly. I have never had a pet with asthma before but am certainly happy I chose Embrace, they are a great partner in helping keep boys healthy. I have submitted 3 claims so far and they pay them promptly. I would highly recommend Embrace!
Insurer: Embrace
By: Doretta Mock