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Beware of Trupanion
1st question when you're just about to write a review is . . . . "What went wrong this time"? This introduction alone is setting the alarm bells ringing, loudly!!! When we acquired our beloved exotic short hair cat from the cattery, Trupanion ia already in place as the insurance provider of the cattery and suggested that we just carry on with the policy and we did, it'll be 2 yrs in July 2023. During the first claim, we were told that the deductible must be met first, prior to any claim being paid. So far, 4 claims have been filed, most recent claim dated 02/08/23. Guess what, the same excuse, the deductible must be met first. This company so eager to take their monthly premium promptly out of your bank account but when it's time to make a claim, they will always have an excuse not to make a payout. They even make their own diagnosis so as not to be related to the previous claim. I've been around the block God knows how many times to realize that the insurance industry is the oldest scam in the world. We're done with this company and exploring other pet insurance company that are honest and genuine. WARNING: Stay away from Trupanion.
Insurer: Trupanion
By: MB
Trupanion has paid out over $150,000…
Trupanion has paid out over $150,000 CDN for 2 of our dogs. I wouldn’t be without it and they certainly wouldn’t have lived as long they did.
Insurer: Trupanion Canada
By: Margaret
Adding a new pet
I had a great experience with the representative I spoke to. She was very helpful in setting up my other dog’s policy and made the process quick and painless. She clearly outlined how much it would cost me for pet insurance of 2 animals and what my options were. I highly recommend ManyPets!
Insurer: ManyPets
By: Erin
The process is easy and reimbursement…
The process is easy and reimbursement is not a long wait. Love the timely feedback and explanation of benefits.
Insurer: Pets Best
By: Anastasia Bahadur
It's so easy to file a claim
It's so easy to file a claim! Our dog has been insured with Embrace for 11 years. Embrace has paid every claim we submitted and has reimbursed us thousands of dollars for our chronically sick pet.
Insurer: Embrace
By: Jewelie's Mom
Consistent, good service.
I've used Pets Plus Us for 2 golden retrievers, at the recommendation of our vet, and after using a different insurer for other pets. PPU comes out on top for service, ease of use and speed.
Insurer: Pets Plus Us
By: Jean
Great Customer Service
Seamless process so far. Professional approach and recommended by our breeder and vet!
Insurer: Trupanion Canada
By: Justin
Trupanion great
Signing up was very straightforward process⦠easy to understand and step through
Insurer: Trupanion Canada
By: Victoria
Super
Unfortunately, I've had to process quite a few claims - meaning my poor pet has been ill - and I've never had a problem. Trupanion comes through quickly with little effort required on my part. Highly recommend!
Insurer: Trupanion Canada
By: Susan
Ozzie
We did a live chat first. The representative was super helpful and answered all of my questions. We followed up with a phone call and she was very informative and pleasant! Coverage sounded awesome too
Insurer: Trupanion Canada
By: Carmen