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Was trying to add VETS information and…
Was trying to add VETS information and could not find the area to put in. Received a email from ASPCA to do this. But nowhere was the place to enter the information. Sent a email today to there customer service about this.
Insurer: ASPCA
By: Dale Toerne
I cannot get lower than 1 star
I cannot get lower than 1 star. The claims dept refused the claim after an accident saying to claim against the other insurance company. It took Desgardins insurance 4 months with lawyers to get Sonnet to accept the claim. All the while Desjardins insurance paid the monthly income replacement. Kudos to Desjardins. Then after 4 months Sonnet denied the claim saying the drivers license was not the right level. Well it was at the time of the accident but downgraded during the 4 months. Sonnet is the worst as they don’t know their own industry rules. They are priced cheaply for a reason.
Insurer: Sonnet
By: Steven
Pathetic
Pathetic. Coverage for my English Bulldog began when he was purchased. This means he had a FULL VET assessment and there was NO MENTION OF RESTRICTED AIRWAYS IN ANY OF HIS MEDICAL RECORDS. He just turned two this year. There was NO lapse in his policy, no missed payments (they make sure of that!!!). His policy had a $500/deductible which was met during the plan year. And the remaining was a standard 80/20. He was suffering from difficulty breathing and vomiting of phlegm. The vet immediately identified he needed soft palate surgery. This is common in similar breeds and NEEDED FOR QUALITY OF LIFE AND TO REDUCE RISK OF ASPIRATION. Basically, as he grew into an adult additional skin began to grow over airway. IT WAS NEVER A PREEXISTING CONDITION AND WE HAVE ALL HIS ROUTINE VET RECORDS TO DEMONSTRATE THIS. Full denial of his $995 claim. Explanation as follows "Medical and illness coverage is available 14-days after the Policy Effective data. Symptoms of the condition being claimed began before the effective date of the policy and is not part of the policy coverage"... Pre existing conditions. Again, UNTIL THIS EPISODE THERE WAS NO DOCUMENTATION BY LICENSED VETERNARY SERVICES OF A PROBLEM WITH AIRWAY DUE TO SOFT PALATE CONDITION.
Insurer: Pets Best
By: Matt
It was easy to sign up and coverage was…
It was easy to sign up and coverage was simple to understand.
Insurer: ManyPets
By: customer
Car Break-in and the pros at Sonnet
Overnight, thieves broke into my car and helped themselves to many items I had loaded for my very early golf round. I have both house and auto insurance with Sonnet, and making the claim was a breeze. The folks I dealt with at Sonnet eased my distress and were real pros. The whole process took about 3 weeks and I am really happy with my settlement, and that I can now purchase new golf equipment. Thanks Sonnet
Insurer: Sonnet
By: TRK
Very straightforward
Very straightforward. Very easy. Great price!
Insurer: ManyPets
By: customer
Amanda solved my problem quickly
Amanda solved my problem quickly. Apparently, l missed, or accidentally erased, some vital information. I know l had entered it, but managed to bump an arrow that erased it. Clumsy fingers.
Insurer: Nationwide
By: Nancy A. Grundman
I love Sonnet insurance
I love Sonnet insurance, because they make their costumer happy and their service is easy to use and completely reliable.
Insurer: Sonnet
By: maher sabah
Cha-Ching
The Pets Best system was easy to upload claims and they processed them quickly....cha-ching!
Insurer: Pets Best
By: Angela Conley
I don't have much to report as I've…
I don't have much to report as I've just signed up. I feel it's a good product for a fair price.
Insurer: ManyPets
By: SHARON