218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
Insurer: MetLife
By: Anu
Quick review and turn around
Quick review and turn around. Automatic deposit
Insurer: Spot
By: Ellen
My experience was good submitting my…
My experience was good submitting my bill for Addie Maes doctors vist at Flannery's Hospital in Newburgh. The only issue I had was that it was necessary to start a new claim when I needed to submit more paperwork that Metlifr Pet Insurance needed because I could not submit said paperwork to an existing claim. They need a submit paperwork to an existing claim.
Insurer: MetLife
By: John Gregory
Been a loyal customer for 11 years
Been a loyal customer for 11 years. Excellent service and I’m very happy.
Insurer: Healthy Paws
By: Timothy Godden
Thoughtful explanation
Thoughtful explanation
Insurer: Nationwide
By: Debra Riley-Williams
Thankful for Healthy Paws....
It was a little tough to pay up front but Healthy Paws reimbursed exactly what they said they would. It made an extremely scary and stressful time just a little but easier to bear knowing we had coverage for her. Thank you Healthy Paws!
Insurer: Healthy Paws
By: JODI Jackson
The cordiality and the detail…
The cordiality and the detail explanation about the plan and how it works
Insurer: Nationwide
By: Ismael Olivares
Easy and Comrehensive
Just signed up my 2 rescue dogs, and Fabrice Le-Morzellec was fantastic in explaining every part of the policy and getting us signed up. Thank you!
Insurer: Fetch
By: Christine M
Filing claim at ease.
Filing claim at ease.
Insurer: Spot
By: Eve Bingham
Disappointing Service for a Long-Term Client
I’ve been a Sonnet client since 2023, and this recent experience has been beyond frustrating. I’ve spent over an hour and a half on hold trying to get help setting up a new renter’s policy for an upcoming move. While waiting, I contacted the web chat — only to be told they couldn’t assist me there and that I needed to call. I then emailed their official help address and was told they couldn’t assist via email and that I should use the web chat instead — the same chat that had just refused to help me. So what exactly is the purpose of their chat support or their help email if neither can assist with basic policy inquiries? When I finally reached someone by phone, I was repeatedly told to use the “moving tool,” despite explaining multiple times that I was trying to purchase a completely new policy, not transfer my existing one. We attempted several times to create the new policy, but the system kept returning error messages. The final resolution I was given? “Go buy insurance with someone else.” After being a client since 2023, this is how they handle retention and customer support. Extremely disappointing service and a complete breakdown across all support channels.
Insurer: Sonnet
By: Rim Yassine