218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Was welcomed into the ASPCA family
Was welcomed into the ASPCA family by a very friendly woman who explained, in detail, all the benefits that this brand of health insurance included in my enrollment. I asked questions, which she provided answers without hesitation. She knows her stuff!!
Insurer: ASPCA
By: DB
I haven't had to make a claim yet but…
I haven't had to make a claim yet but so far so good. My rates went down after the first year and hope that continues!
Insurer: Sonnet
By: Michelle
Lies…and more lies
Unfortunately we have had just horrible service from Trupanion. Not at all what they claim to be, we have been repeatedly lied to and mislead, claim denied over 3 year incident when our pet was a 6 month old puppy and ate a small amount of a chew toy and out of caution took him to the vet. No big deal till over 3 years later he had a viral infection and a small claim was denied. When I inquired they informed us that it was a previous condition related to the office visit over 3 years earlier and that any internal claims will be denied for our pets life. We contacted our Vet and she agreed to call Trupanion and confirm the 2 incidents were not related. Trupanion refused to speak with our vet and told us that their review was “smarter than our the Vet”! I said “smarter than her PHD?” When I asked for more information and a list of all non coverage due do the denial and what was not covered in the future they said I would receive a detailed list by email. When I did not receive the list after four weeks I called to inquire and spoke with 3 people before I was brow beat by a gentleman who basically mocked me after saying I would receive the excluded list they changed my email access. Still no list or clarification of coverage. I will say this, they take your money every month, raise your premium (forget about the “guaranteed premium for life”) absolutely indifferent people to deal with. My reply to “you can’t find my account” are you serious? I spent 24 minutes on the phone with a person named Faith yesterday and she had no problem finding my account! UNBELIEVABLE! 2nd reply: I was told I would receive a follow up call within 24-48 hours, no call again! # TU0002489032
Insurer: Trupanion
By: Jim Fraser
Easy to understand policy
Easy to understand policy, and easy to implement.
Insurer: ASPCA
By: Rayann Huntsman
Luz was extremely helpful in the online chat compared in contrast to a bad experience i had on the phone a few minutes prior with an unknowledge customer service rep.
Luz was extremely helpful in the online chat compared in contrast to a bad experience i had on the phone a few minutes prior with an unknowledge customer service rep.
Insurer: Trupanion
By:
Excellent service
Easy to submit claims and fast reimbursement
Insurer: Trupanion
By:
Always excellent !
Always excellent !!!!!!!
Insurer: Trupanion
By:
Wonderful service signing up
The lady on the phone was very kind
Insurer: Trupanion Canada
By:
Excellent coverage
I believe it’s important to have your pet insured.
Insurer: Trupanion Canada
By:
Fast direct no delay courteous professional .
Fast , direct no delay, courteous , professional .
Insurer: Trupanion Canada
By: