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ACL issues on one leg make the other pre-existing
Our dog who is under six had an ACL repaired in one leg. A year later she needed work on the other leg which has never had issues. Healthy Paws has this exception so they don't have to cover it buried in their FAQ where one leg that is fine is already considered pre-existing. When we submitted paperwork all they did was close the case with no note on what has happened. MSPCA Angel in Boston told us this is the most common injury with dogs yet there was no effort to cover this or try to make it work with our premiums. We are outraged for this kind of poor coverage.
Insurer: Healthy Paws
By: Alex Frieden
The website was very easy to read.
The website was very easy to read.
Insurer: ASPCA
By: Bessie Lindell
Signing up for the insurance was easy…
Signing up for the insurance was easy and intuitive. I hope if I ever file a claim that it will be pain-free, too. Time will tell.
Insurer: ASPCA
By: David Verret
You were recommended by my…
You were recommended by my veterianarian’s office. I followed through with contacting you and your plan seems very fair for a 13 year old dog we just adopted. Thanks for your help.
Insurer: ASPCA
By: Phil
I have not had this insurance long…
I have not had this insurance long enough to experience any problems. Hopefully. I will not. But if I do, I feel confident ASPCA insurance will be good for me.
Insurer: ASPCA
By: Brenda Foley
Very good
I have had Sonnet for just over a year now. When I did need to make changes to my policy, it was relatively painless. I needed to call to have a driver removed and the person I spoke to was very professional and helpful. We spoke on the phone for about 10 minutes and everything sorted out.
Insurer: Sonnet
By: Adrienne Hirson
We shall see
Looking forward to see if this insurance actually covers things.
Insurer: ManyPets
By: customer
Very polite like always
Very polite like always, services great, friendly.
Insurer: Trupanion Canada
By: Karen Breau