154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

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Pets Best

14,154 reviews

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Trupanion

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Category with most reviews

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Verified February 14, 2023

Being able to obtain a quote and…

Being able to obtain a quote and information that I needed to make my choice was easy because the website is super easy to navigate and has a plethora of information. ASPCA is trustworthy and reasonable as far as prices I am able to afford insurance for my fur babies without going broke.

Insurer: ASPCA

By: Guadalupe Valencia

Verified February 14, 2023

I emailed you about my email not being…

I emailed you about my email not being accepted when I tried registering my account. You have failed to reach out to me.

Insurer: ASPCA

By: Jerry Duran

Verified February 14, 2023

was clear and easy to understand…the different polices

was clear and easy to understand English is not my first language

Insurer: Pumpkin

By: Mercedes S Rodriguez

February 14, 2023

THIS COMPANY IS A TOTAL SCAM!!

THIS COMPANY IS A TOTAL SCAM!! Management and Customer Service Agents and Staff aren't friendly. Pets Best will block you for writing negative reviews on their social media platforms and they will refuse to unban and unblock you. They will reply we can not unban and unblock you because we are still seeing negative reviews about our company on social media. They blocked and banded me from their social media platforms and are refusing to unblock and unban me from their social media platforms. They are still claiming that they are still seeing negative reviews about them on social media platforms. I've told Pets Best that I see alot of negative reviews about them on social media and those people aren't blocked and band from Pets Best social media platforms.

Insurer: Pets Best

By: Thomas Towler

February 14, 2023

Easy to do

Easy to do! Took a photo and it was all done.

Insurer: Embrace

By: Cheryl

Verified February 14, 2023

Just purchased insurance for my puppy

Just purchased insurance for my puppy

Insurer: ASPCA

By: Theresa Wunsch

Verified February 14, 2023

Easy to use and had exactly the type of…

Easy to use and had exactly the type of program I was looking for.

Insurer: ASPCA

By: Lurena Huffman

Verified February 14, 2023

Great customer service & ease of…

Great customer service & ease of submitting claims and quick response after filing!! 😊 thank you

Insurer: ASPCA

By: Jane Collins

February 14, 2023

Very efficient and caring

I don't know how they do it. Their claims process is so efficient, I had my reimbursement before my credit card bill was due. Their claims process is very straightforward, and easy to understand. You have to provide complete medical records from the beginning of ownership of your animal, which your vet should easily be able to provide, and which is required to demonstrate that the current issue was not a preexisting condition. I don't know of a pet insurance that covers preexisting conditions, so this is normal. After that, claims are processed super fast. BUT THAT'S NOT ALL. It is very easy to get through to a claims agent if things get stalled, which in my case they did, because I had to round up records from 3 different practices. No big deal. On-hold times are short, and staff is unbelievably caring. They ask how your pet is doing, knowing they are about to become your therapist for a minute. I can't imagine the stories they hear. I am very grateful for this kindness. It helps more than they can possibly know.

Insurer: Healthy Paws

By: Tina

Useful
Verified February 14, 2023

Good service

Great experience

Insurer: ASPCA

By: Norman Bergantim

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