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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great overall
Great overall. Just takes a long time to get the email stating how much I’ll get back and then a while for the check to come in.
Insurer: Pets Best
By: Lauren Sherman
Amazing coverage
Trupanion lives up to their marketing. They process claims fast with no hassle and that makes it so much easier to deal with the things that count like your pet. Our most recent claim was processed directly the day of surgery and covered 90% as promised! Thank you Trupanion.
Insurer: Trupanion Canada
By: James
All is great so far with communication…
All is great so far with communication and customer service. Willow's pet insurance policy goes into effect tomorrow.
Insurer: Pumpkin
By: Lori Good
We've had PetsBest for a few years now
We've had PetsBest for a few years now, hoping we would never need it. This past year, its been our savior! It seems that when it rains, it pours, and when our sweet girl became ill and those expensive procedures and tests were needed, our insurance allowed us to provide care we would never have been able to financially afford as a cash only patient. They've reimbursed all of our claims so far, and while the some claims can take some time for processing, most have been paid pretty quickly and ahead of the estimated processing windows given.
Insurer: Pets Best
By: Ericka
We switched to Figo a few weeks ago and…
We switched to Figo a few weeks ago and so far, the experience has been nothing but short of amazing. Navigating the Pet Cloud is so user friendly. We submitted our first two wellness claims and literally within minutes for one and a few hours for the other the claims were reviewed and paid. I'm thankful to have found such a great company at an affordable price for our pets.
Insurer: Figo
By: Diane
Just as scammy as any insurance…
Just as scammy as any insurance company. They will find a way not to pay you for a claim but are happy to take your money.
Insurer: Trupanion Canada
By: DK
VERY EASY REGISTRATION ONLINE
EASY TO SIGN UP AND GET ALL THE INFORMATION ONLINE
Insurer: Spot
By: Humberto Martinez
Absolutely the worst so called customer…
Absolutely the worst so called customer service… doesn’t matter what level of payback percentage or deductible by you choose your only going to get back about $.05 in the dollar. I got $94 back for a $439 bill with a $250 deductible and preventive care chosen. Run, run from them far and fast!!!
Insurer: ASPCA
By: No one
Spot Pet insurance is incredible
Spot Pet insurance has served as a guardian to my dog Jasper for years now. They have earned my trust and my continued business!
Insurer: Spot
By: Simon Pompan