Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Metlife response to claim:

With emergency that occurs out of the blue, the cost can begin to buildup. We are so grateful that we decided to get Metlife Pet Insurance. After sending in the information that was required for claim, we received our 100% reimbursement. If it was not for Metlife, we would be out a couple of thousand dollars. Thank you for such a quick response.
  • INSURER: MetLife
  • VETERINARIAN: Emergency Vet in Hoover. ALA
  • POSTED: 07/13/2023
  • BY: Joni (Mark)
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Wally had tummy trouble

Wally's tummy trouble necessitated trips to the emergency vet and a follow up with his regular vet. Health Paws coverage was as advertised and the claims process was very easy. Easy to use app. Great communication (via email) the whole way. Highly recommended.
  • INSURER: Healthy Paws
  • POSTED: 07/13/2023
  • BY: harry
  • BREED: English Springer Spaniel
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Outstanding Customer Service

We are very new to Metlife and have never had insurance before, but thank god we had Metlife. Our puppy was hospitalized for not being able to walk and numerous claims were filed. Metlife paid them at the contracted amount. She has to have surgery in January and it will be very expensive. I will now rest easier knowing Metlife is my insurance If I didn't understand something the Customer service should get a higher then a 5 rating. I would recommend this to anyone. Thank you!!
  • INSURER: MetLife
  • POSTED: 07/13/2023
  • BY: SHARON
  • BREED: King Charles Spaniel
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Such A Scam - Not Worth It

We have been paying this provider for over 9 years. It went from $70 payments to $210 a month over the years. We calculated we have paid over $14,000. In our dogs 9th year, he started having issues. Several visits to the vet and zero reimbursement from Fetch. Also, with each visit comes a possible claim, and each claim has a $400 deductible. There is no winning. You are better off to take that money every month and put it in a separate account, then use it as needed. Bonus if your dog hardly gets sick, then you can use it as you see fit. Pet insurance is a total scam. Very disappointed. Waste of money, would not recommend.
  • INSURER: Fetch Canada
  • POSTED: 07/13/2023
  • BY: Amanda
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Great Company

I have never had to file a claim. I should have done one. But covid just hit I got sick and couldn't get claim in. All and all you all have been great about questions and such.. thanks so much
  • INSURER: MetLife
  • POSTED: 07/13/2023
  • BY: Gloria
  • BREED: Goldendoodle
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Easy to use

With two puppies, one being a rescue, we have had some expenses. MetLife has been easy to use and has been a welcome help in meeting those expenses. I’ve never had pet insurance before, but am very glad I have this policy.
  • INSURER: MetLife
  • VETERINARIAN: Kipling Vet
  • POSTED: 07/13/2023
  • BY: Carole
  • BREED: Poodle - Toy
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Total ripoff

I submitted several receipts from the vet, only one of which was applied to my deductible. However, in the many claims that were denied there were medications listed that I was certain were covered. (as I searched and printed out a very lengthy list) These claims were denied, even though the bills were itemized to show that some, if not all, of the meds should have been at least applied to my deductible. I will be disposing of this next year. Guess I have to stick it out now so as not to lose the small amount of credit I have accrued towards the deductible now.
  • INSURER: Pets Best
  • POSTED: 07/13/2023
  • BY: Tom
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 4 - 6

Did you find this review helpful?

Yes No
5

out of 5

Verified

Coverage

Awesome coverage, claims are easy to file.... pleasant customer service personnel.
  • INSURER: Trupanion
  • POSTED: 07/13/2023
  • BY: Sharon
  • BREED: English Cream Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Great experience with Trupanion

We are so grateful for the help and support Trupanion as provided us. Max has never had any medical issues needing an insurance claim up until November of last year, and then all of a sudden it has been constant vet visits for one thing or another, without Trupanion we might not have been able to provide Max with the proper care he needed. With Trupanion our stress and anxiety was basically diminished, we knew our Vets could direct bill them and we wouldn't have to worry about large up front costs. They make the process so easy and even reaching out to them for customer support has been so simple, barely a wait time for the online chat. I cannot recommend Trupanion enough. The peace of mind they provide is worth more than I can express.
  • INSURER: Trupanion Canada
  • VETERINARIAN: Paradise Animal Hospital, Dr. Smith
  • POSTED: 07/13/2023
  • BY: Victoria
  • BREED: Mixed Breed Large (Over 75lb)
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Easy, friendly, and reliable

Rates are reasonable, the policies are clear and easy to understand, and claims are processed super quickly. We've had great experiences with Healthy Paws for both our pets. They even reached out after one was recently hospitalized just to check in on how she was doing!
  • INSURER: Healthy Paws
  • POSTED: 07/12/2023
  • BY: Nicole
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review