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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Your claim response is wonderful
Your claim response is wonderful. You always complete account claims and send out refunds if necessary. It’s in a timely fashion. The only thing I’m not happy with the company is that it’s hard to actually physically speak to someone on the phone. I’m not good at chatting. And I haven’t even seen that. But I wish you could make actual customer service people more available to your customers.
Insurer: ASPCA
By: Karen Johnson
Turned around a claim the same day
Turned around a claim the same day! I have worked with other Pet Insurance companies before and never have seen this type of turnaround time.
Insurer: ManyPets
By: customerTom Milazzo
Policy Renewal
I called to review the policy renewal and I spoke with a very knowledgeable client service representative; she was very attentive and helped me figure out the different options for another year. I also sent in a claim and it was processed in a timely manner.
Insurer: Pets Best
By: Mich
I haven't used it yet.
I haven't used it yet.
Insurer: Spot
By: Helen Malone
Quick and transparent
We have been healthy paws for almost 4 years. Every claim has been processed swiftly.
Insurer: Healthy Paws
By: AR
Our new Vet recommended!
Our new Vet recommended!
Insurer: ASPCA
By: Ross Fournier
Easy process to get the information
Easy process to get the information
Insurer: Spot
By: Jose Torres
Quick turnaround time
Quick turnaround time. I submitted the bills for my dogs and they are reimbursed promptly.
Insurer: ASPCA
By: cara
New Puppy
Easy to sign up and customize my new puppy's plan
Insurer: Spot
By: Maureen