207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have had good service
We have had good service. The only problem that the price keeps increasing and not by a small amount.
Insurer: MetLife
By: PAULA RIEDER
Initially I have not had any issues
Initially I have not had any issues. Claims were settled quickly. The first issue came when my pets neuter was not covered. I chose a plan that specifically covered that-and when it was time to use it -it's not in the plan anymore. I can't locate my policy coverage at all. Second-my dog had an accident. Hurt his leg while playing. Denied because they said it was an illness. He was healthy with no illness-he twisted his leg while playing. Third-I have a dog that passed and cannot find a way to remove them from the policy. When I call it says call back during business hours-but does not give any business hours. I am an insurance agent so am well versed in selecting coverage and policy language. I picked specific coverage for our needs and feel over the years the coverage has been changed and the information is intentionally made hard to locate. My policy renews in February and we will defiantly be reviewing under a microscope and possibly changing companies . I feel like what was a excellent service has become useless for the most part-but the fees keep going up. I may be better off saving the money for an emergency myself.
Insurer: ASPCA
By: Connie
Trupanion was awesome
Trupanion was awesome! Our claim for the unexpected surgery was handled quickly and was an easier process than we anticipated. Made sure we understood every step and were a true partner. Really appreciated the support.
Insurer: Trupanion
By: Julie
Good Purchase Experience
Information was clear and complete.
Insurer: Pumpkin
By: Jerry Price
Making a claim was so easy
Making a claim was so easy. They were very prompt at reviewing and paying the vet bill. I am very happy we have them as our insurance for our puppies
Insurer: Trupanion
By: Kimberly
When looking over different pet…
When looking over different pet insurance. I felt this was the best insurance policy for my pet. The cost is something I can afford on a limited budget
Insurer: Prudent Pet
By: Dianna Cooklacey
Spot's customer service is exceptional
Spot's customer service is exceptional. They made the claims process effortless and fast. The biggest weight off my mind was when they coordinated with my vet for my dog's medical history, saving me a critical step during a difficult period. This is a company that truly cares for its customers.
Insurer: Spot
By: James Morse
The site was ease to use
The site was ease to use, and My son has coverage for pets
Insurer: Nationwide
By: customer