154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 22, 2025

Claims seem easy

Seemed pretty easy once you get used to it.

Insurer: Embrace

By: Paul Holmes

September 22, 2025

Thank You <3

Can't even begin to express my gratitude. In the middle of the night, my dog got really sick and I had to take him to the emergency vet. I was so scared for him. The last thing I wanted to think about was money but those emergency bills add up fast. I knew they would come through for us, and they did. They covered most of the bill, and the relief I felt was overwhelming. I’m beyond grateful for their support during such a hard time. Signing up for this coverage was one of the best decisions I’ve made for my dog. Thank you Pets Best!

Insurer: Pets Best

By: Rebecca

September 22, 2025

It's easy to file a claim and in our…

It's easy to file a claim and in our experience, claims are processed quickly.

Insurer: Embrace

By: Jonathan Dunn

Verified September 22, 2025

I’m very impressed with this pet…

I’m very impressed with this pet insurance company for my cat.

Insurer: Spot

By: Isabel Hernandez Velazquez

September 22, 2025

Updated Review

UPDATE: The insurance got back to me and is making things as seamless as they can during this loss I appreciate their cooperation I do think they need to work on phone responses but over all I value their empathy and compassion during these situations. Thank you embrace. OLD : zI never get any responses I have called multiple times in the past few weeks about some of my dogs claims and have received no emails or contact. This past weekend I had to finally say goodbye to my baby as he was simply old and ready to not be in pain anymore but this insurance company has not made it any easier, I wish they would answer the phone even when I call right at opening time.

Insurer: Embrace

By: Liz

Verified September 22, 2025

When I call

When I call, I get to speak with a CSR professional. I don’t have to deal with an AI generated or automated menu. There’s never a long hold time and the people listen and care.

Insurer: Prudent Pet

By: oursunshinelive.com

Verified September 22, 2025

I was able to have my bill submitted…

I was able to have my bill submitted through the Emergency Clinic where my guy was hospitalized. Trupanion was prompt to give their okay to charges, making a difficult situation with a sick pet easier. We got what we paid for.

Insurer: Trupanion

By: Deidre

September 22, 2025

I am very satisfied with Embrace customer service....

I am very satisfied with Embrace customer service over the phone or user friendly online service. Thank you.

Insurer: Embrace

By: Iris Santiago

Verified September 22, 2025

Quick turn around

Quick turn around. Easy app to use.

Insurer: Spot

By: Debra

September 22, 2025

I have been very impressed with embrace…

I have been very impressed with embrace thru the years with my pets care and well being, your service if not the best definitely in the top 3 thank you Darryl

Insurer: Embrace

By: darryl walker

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