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The app is VERY easy to use which makes…
The app is VERY easy to use which makes it way easier to get the refunds. The language for the policies are simple to understand.
Insurer: Spot
By: Regina Pergola
Very easy and simple to file a claim
Very easy and simple to file a claim. They were very responsive and approval was quick!
Insurer: Spot
By: Steven J.
They're very quick with any…
They're very quick with any reimbursement. Wouldnt have any other insurance.
Insurer: Spot
By: Kristine Tuca
It is vital to have pet insurance to offset major claims due to an illness or accident.
Appreciate the thoroughness of your support during a deeply emotional experience with the passing of my pet. The timeliness of your support along with the courtesy was quite meaningful. I appreciate the expeditious manner in which you worked with my vet and the pet care hospital to settle our claim. I was not in total agreement with the settlement but I did understand the final outcome. The sad part of course is having to file the claim in the first place but that is why we have pet insurance and to that end we are grateful. Thank you again for the support all the way through this sad process.
Insurer: Embrace
By: Leslie Miller
The representative that I spoke to was…
The representative that I spoke to was Well informed she helped me go through the procedures and gave me the information that I needed
Insurer: Fetch Canada
By: Saskia
Fetch screwed us with outrageous rate increase
We have used Fetch pet insurance since they were PetPlan. We've had many policies for various dogs because we run a nonprofit dog rescue. We insured our rescue dogs while waiting to be adopted. We insured our own pet dogs. We recommended them to everyone. $15000 coverage per year. How would that make any sense to pay. So now we are forced to cancel her policy which means any other company will not cover any pre-existing conditions she's had throughout her life. So they totally screwed us and that shows just how little they care about customer service and providing care for their customers and their pets. Do NOT get a policy from Fetch. It may seem good when you first get it but it will go up in price every year significantly and when they get old and really need their health insurance you will no longer be able to afford it. Go with another company that actually cares about pets and not just making money. They sure don't care!
Insurer: Fetch
By: Ann Wagner
Here’s my experience with Trupanion:
Here’s my experience with Trupanion: German Shepherd puppy, enrolled at 7 weeks old, no pre-existing conditions. Year 1: $86/m, $500 deductible Year 2: $88/m, $500 deductible Year 3: $105/m, $500 deductible Year 4: $103/m, $500 deductible Year 5: $66/m, $1000 deductible (I raised the deductible from $500 to $1000 to lower the monthly payment, which increased my out-of-pocket costs in the event of an emergency) Year 6: $74/m, $1000 deductible Year 7: $94/m, $1000 deductible Year 8: $101/m, $1000 deductible After 8 years with Trupanion: I started at $86/m with a $500 deductible in Year 1. By year 8 I’m paying $101/m with a $1000 deductible and carrying more risk. Take it for what it is. Just providing transparency for anyone looking for coverage. Hope it helps.
Insurer: Trupanion Canada
By: John MacIntosh
Customer service is there to help.
Claims are always processed quickly. Customer service was great
Insurer: Trupanion
By: Theresa
Scam Pet Insurance
If you dog ever got sick with something as minor as an ear infection prior to getting insurance they will never cover it in the future and will extend it to not cover anything mildly close to that condition. Scam insurance. My dog had an ear infection and now they wont cover the insurance for an issue with its paw that the dog stepped in something. Unbelievable.
Insurer: Trupanion
By: Nick Steffen
Very helpful and professional
Josh was very helpful in supplying information on the Wellness Plan to me so that I could add to my Accident and Illness plan.
Insurer: Fetch
By: Linda Hicks