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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They say a test of insurer is when you…
They say a test of insurer is when you make a claim. Fetch hace got an absolutely horrible claims experience. Chasing information and documents that you’ve already sent them and asking you to repeat info over and over again. When they finally got to the claim, the cover was so poor (even though it’s expeinsive) that they said I had nothing due back to me. What actually is the point of their insurance. Paying for nothing is a complete fraud. Don’t touch them.
Insurer: Fetch
By: Christopher
My agent or customer service rep
My agent or customer service rep. Not only was she knowledgeable but she was super friendly.
Insurer: Embrace
By: Jess Martin
I highly recommend them
I highly recommend them. If you run into a problem, just ask to speak to a supervisor. Only had to do that once, it was resolved quickly. All other claims paid very promptly.
Insurer: Spot
By: Joyce Carter
Very Helpful
Josh was knowledgeable, helpful, knew his product, and answered all my question with the utmost patience.
Insurer: Fetch Canada
By: Cindy Brandes
Filing claims is made easy and turn…
Filing claims is made easy and turn around time for repayment of claims if super fast.
Insurer: Trupanion
By: Tracy
I have been extremely happy with…
I have been extremely happy with customer service and I am sorry they have decided to stop insuring in the US. I only hope Odie will not disappoint me.
Insurer: ManyPets
By: Bill
Thanks again, Embrace
Once again, Embrace makes it so easy to submit claims.
Insurer: Embrace
By: Barbara
Claim was processed within a week
Claim was processed within a week
Insurer: Fetch
By: Deb
The online claim submission is easy
The online claim submission is easy, and I receive regular emails with the status. Also, the portal is easy to access and see updates.
Insurer: Pets Best
By: A M Dickerson
Embrace has been excellent for my five…
Embrace has been excellent for my five year old dog. They make it super easy to submit claims and the payments are quick and easy. Definitely a life saver!
Insurer: Embrace
By: Aimee