154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 22, 2023

My cat Mickey had to have a procedure…

My cat Mickey had to have a procedure yesterday to check his heart. I put in the claim yesterday, and not long after they sent me a text, and today I was told it was approved. They were easy to chat with, as I used the chat option.

Insurer: Trupanion

By: Linda Buoncuore

Verified February 22, 2023

Great customer service

I was able to call and speak to someone immediately. Gentlemen on the phone was pleasant happy and very helpful. Answered all my questions. Gentlemen went out of his way to help me with my login account.

Insurer: ManyPets

By: customer

Verified February 22, 2023

Highly recommend Healthy Paws

Healthy Paws processed our latest claim quickly, and sent a very thorough explanation of benefits. They worked directly with our vet to get all of the necessary supporting documentation, and we were extremely satisfied at the resolution. They even checked up on how our dog was doing a few weeks later, which was a nice added bonus to feel appreciated.

Insurer: Healthy Paws

By: Andrew Berry

Verified February 22, 2023

I have a lot going on in my life …

I have a lot going on in my life and I forgot that the billing was already set up for monthly premiums so when I set up my account, I called and asked about billing. Kelli was very helpful and reminded me that the premium would be put on my credit card on the 9th of every month and I would receive an acknowledgement.

Insurer: Pumpkin

By: Bette Jacobs

February 22, 2023

Recommend none other

Claim submission is easy and they are fast to settle claim. Web pages are easy to navigate, and when needed to adjust coverage very simple to do. Recommend to anyone having a pet!

Insurer: Embrace

By: Bill

Verified February 22, 2023

Soooooo easy!

Recently my girl needed surgery. I had not set up my account online so i called Trupanion. A representative helped me and I was done in 10 minutes. Two days later the money was in my account. Trupanion is great!

Insurer: Trupanion

By: Bonita

Useful
February 22, 2023

Submitting a claim was easy and the…

Submitting a claim was easy and the response time was quicker than I anticipated!

Insurer: Pets Best

By: Cass

February 22, 2023

Outstanding Service - No Surprises

This was my first time having pet insurance and I was a little unsure if it was really worth it and how it would work if I did have to submit a claim. Unfortunately, I did have to make a claim and Pets Best was the BEST! It was easy to submit the claim, it worked exactly as it said it would work, and there were no surprises. I would highly recommend Pets Best Insurance to anyone with a pet. Outstanding service.

Insurer: Pets Best

By: Faith

Verified February 22, 2023

Monica was great, thank you!

Monica was friendly, courteous n knowledgable! She understood my concerns and answered all my questions! Thank you so much!!

Insurer: Prudent Pet

By: Clelia FT

February 22, 2023

Outstanding

I’ve never had pet insurance before and thank goodness that I have it now! My dog’s claim was for over $4,000 and I received 90% back! Payment was under 10 days and went right into my bank account. Thank you MetLife

Insurer: MetLife

By: Donna

Useful

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