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Have a emergency claim denied and asked…
Have a emergency claim denied and asked me who is my insurer. The insurance company was recommended by me by one of my customer in my work place. I can't think of recommending the insurance to anyone anymore.
Insurer: Figo
By: victor lam
I will not renew this insurance
I will not renew this insurance. It is not worth what I paid to have it. Only one claim has resulted in going toward my deductible and I still haven't met it. If you want pet insurance, make sure you read reviews ahead of time. What they say is covered ends up being 'pre-existing' and they won't pay a dime of it.
Insurer: ASPCA
By: Stephanie K
Check up
Great !! I had a easy time with the claim
Insurer: Embrace
By: Marcie Nielsen
This review is regarding my buying…
This review is regarding my buying experience… ( I have only been a customer for 14 days & thank goodness have not needed to use the policy) I researched, read reviews, & spoke to front line agents of multiple policies. (Calling some companies multiple times). Although,speaking to the different front line agents was not a deciding factor in my decision, I must say the ManyPets agents were always very patient with me and answered all my many questions. The night I signed up, the agent not only answered add’l questions but stayed on the phone with me throughout the entire signup process & when I did not get an email confirmation immediately, she promised to watch the acct & have someone email me once my pymt posted (I did receive the promised emailed receipt). The initial’formal’ receipt was received about an hr later. So far I am glad I chose ManyPets
Insurer: ManyPets
By: Sheri C
Easy claim submission
Easy claim submission, but could you add more options for the wellness rewards? Under diagnosis, perhaps another option that takes one straight to the routine grooming option? Just a thought, as I adjust to your program. Thank you!
Insurer: Embrace
By: Alyce
Avoid PetsBest! Terrible
2/28 Edit: they give the most pitiful and laughable responses to critical reviews with legitimate concerns. Absolutely no company accountability about the error in their own UI and misleading information to their customers. Avoid this company like the plague - read the critical reviews and go elsewhere. I found way better insurance with better customer service and more comprehensive coverage with Lemonade. Pets best sucks their customer service is atrocious. I cancelled my policy on the app and removed my foster dog. They claim they didn’t receive it when I updated status for the dog to be not owned anymore and they made me pay for over two months of premium for a dog that I did not have. The representative Alex on the phone was absolutely unhelpful she straight away said there was nothing she would do. They wouldn’t back date or refund my money, they absolutely could have made an accommodation for their terrible app and membership experience. I immediately asked her to cancel for my dog Athena and the foster dog that was adopted out end of October beginning Nov. Alex seriously needs to be given some coaching and training on actually being a better service professional. I am in support and service and I know more could have been done especially given that I have been a customer for a long time. All they care about is their money not about pet care or their own customers. If they actually cared they would have considered their own UI/UX error and made steps to correct. Instead their rep alex doubled down and said there was nothing to be done. Abhorrent experience. Will never recommend to any of my family friends or network for their pet insurance needs. If you’re considering petsbest, go elsewhere. Read through the critical reviews here, and the laughable responses from the company. They legitimately do not care. I found way cheaper insurance with much more comprehensive coverage with another company within the hour after cancelling PetsBest. Never looking back.
Insurer: Pets Best
By: Sara
Great Service
Customer Service is very helpful, professional and kind.
Insurer: Spot
By: Sherie
Easy claim process
Seamless and quick.
Insurer: Trupanion Canada
By: Sacha
Our Girl Emma ??
Thank you for all you have done to help us and our girl
Insurer: Trupanion Canada
By: Debbie
Kc
They people were helpful and friendly but we'll see how it is when I need to make a claim! I've heard mixed reviews and people getting denied So thst will make me see it I refer
Insurer: Trupanion Canada
By: Keely