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Excellent
My dog had surgery in the past and was recently hospitalized for heart issues and fluids in the lungs. She stayed two nights at the ER. Both times I had an excellent experience with Trupanion. They were supportive, quick to approve estimates and they paid the reimbursement very quickly. Both times they paid 90 percent of the bill. I am very happy I made the decision to have them as my pet insurance.
Insurer: Trupanion
By: M.N.
Submitting a claim online was very easy…
Submitting a claim online was very easy and hopefully getting reimbursed will be the same.
Insurer: Embrace
By: Jennifer Vogel DeVerney
I signed my Suki up in 2009
I signed my Suki up in 2009. All these years Trupanion has made our journey together less stressful. Through operations, chemo, medications, xrays etc, They have looked after the claims quickly and made decisions easier to make. I lost my girl this February 2023 and Trupanion was there for us to the end. Thank you for making the last heart wrenching decision for me a little less painful.
Insurer: Trupanion Canada
By: Lynda Kitts
Thankful for Fetch
Thankful for Fetch, it has covered a lot of bills this past year. It wasn't without challenges though. If it wasn't for Fetch's superhero Anne W., I would have pulled my hair out due to frustrations with the app and loading info. She has helped me in so many ways to make the whole Fetch claims invoicing process easier. She's very professional, caring and kind. She takes care of details that I have been unable to do. She has helped me at every step of the way. I believe she has gone above and beyond in helping me. I really wouldn't be able to do this without her help. I would have had to cancel if it wasn't for Ann's help. I have found the app to be glitchy so I think it still needs some work, and I am not happy about some of their policy changes after I purchased my policy. But I am VERY THANKFUL that I have FETCH for my dogs as they have gotten older and they have had some health issues and Fetch has really helped with their medical costs. Anne has made certain that all my receipts go through so I can get reimbursed. There used to be more time allotted to turn and receipts and I struggle with getting them all in. I was about ready to cancel my policy because I just couldn't get all the invoices in correctly. But then Anne helped me and made everything so much better and easier and I kept my policy and I'm really glad I did. If it wasn't for the combination of Fetch and Anne we would have had so much more in medical costs this past year. Anne made really good suggestions on my dogs policies as well. Anne has made working with Fetch so much easier as I can get bogged down with details and I know she cares and has my dogs best interests at heart. Thank you so much Anne. Thank you Fetch for covering my
Insurer: Fetch
By: heidi
Helped a student out!
My 3 years old dog got suddenly very sick a week ago. I was stressed because I knew the fees would be estimated at over 5 000$ which I didn’t have as a university student. Happily, I had enrolled my dog as a baby just in case something like this would happen. I never made a claim before and I was happy to hear Trupanion could make direct payments to the vets! The single bill I paid on my own was reimbursed in less than 24h! The only thing I can say is wow! What a relief on my dog mom shoulders. I would recommend Trupanion to anyone. With this, I was able to try everything to help my furbaby.
Insurer: Trupanion Canada
By: Audrée-Pascale Godin
I received my plan information quickly.
I received my plan information quickly.
Insurer: ASPCA
By: Robin Brown
Robbery
The effective date after purchasing insurance is way too late. I incurred $4,300 of vet bills after my dog became sick with parvo 3 days after paying for a full year of insurance. $0 reimbursed.
Insurer: Spot
By: Justin Kessler
Negative stars! Buyer beware!!!
If I could give it, negative stars, I would. Worst experience I’ve ever had in my life. Buyer beware!!!! This has gone on for so many months now that I’ve asked for numerous updates and there still has been no payout to a Gastro International issue. It’s been months now!! I’m going to write a review in every dog breed group I am in and Google, yelp everywhere for people to be aware this is how you treat your clients. Absolute worst experience ever and I’m never signing up again. Horrible!! People need to know how they’re going to be treated. I wish someone would have told me. Pay me the money you owe me already. This has been such a scam!!
Insurer: Embrace
By: Glenda Weygant
Pet claims
Its so easy to submit a claim and the "wait time" is quick. MetLife Pet Insurance is prompt, convenient and the C/S department is extremely helpful.
Insurer: MetLife
By: Joanne
Even if I make a mistake they are so…
Even if I make a mistake they are so kind and helpful.
Insurer: Embrace
By: Katherine