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So far the experience has been good
So far the experience has been good I just completed the information for reimbursement which was user friendly I haven’t had any other contact
Insurer: Spot
By: Patricia Hodges
Claims adjudication
I have had this policy for multiple pets for about 8 years.Their customer service representatives are very helpful and knowledgeable. It should be noted that unless submitted claims are clearly itemized the claims are denied. You need to get a representative who will advise exactly what is required from your vet for reimbursement under your policy. Although this can be a hassle their representatives are very helpful and extremely compassionate. My most recent experience was the same as prior submissions and the claims finally paid. Suggestion: If Embrace added what specific detailed information is required on their claim forms (which are very generic) it would be more efficient and then they would absolutelyreceive 5 stars from me.
Insurer: Embrace
By: customer
Responsive and such a lifesaver
Pets Best did everything I could have hoped to make sure we got the help we needed when our pupper got sick, and was very responsive to questions we had about filing. Thanks again so much!
Insurer: Pets Best
By: Andy
Great service from Fetch!
We signed up for Fetch when we got our new puppy. About 2 months after we got him, he injured his knee when he fell awkwardly trying to jump onto the bed. It required a complex and costly surgery to repair his knee. We submitted our receipts online and after a brief review Fetch deposited the insurance claim directly into our account. It was extremely easy to use the Fetch app. It made our stressful situation a lot easier to manage. Thanks Fetch!
Insurer: Fetch Canada
By: Ryan
Really impressed
Really impressed! They process the claims and payout really quickly. The cost is really competitive and they cover pretty much everything. I have called a few times about changing payments and the customer service is awesome. I spent a lot of time researching who to choose and I am so glad I found them :)
Insurer: ManyPets
By: Rachael Massey
Recommend Pet Insurance
I got Fetch insurance as soon as I got our little Yorkie. She’s four now and got spooked and jumped off my husbands lap And broke all her toes on front left paw. She just had surgery and I’m so glad I have insurance so I can take care of her the way she deserves to be taken care of. I believe it’s worth getting them insurance. Fetch has really good to work with and reimburse me in a timely manner. I highly recommend insurance for pets. Tammy
Insurer: Fetch
By: Tammy
Fetch has been an excellent pet…
Fetch has been an excellent pet insurance provider for my puppy, Paisley. Fetch is computer friendly and very easy to work with. I have the vet email me with the dr’s notes and the invoice…so easy to forward to Fetch when submitting a claim. Fetch keeps you updated about your claim’s progress, and I have been very pleased with Fetch.
Insurer: Fetch
By: Janis Honeycutt
I can't find a way to contact anyone…
I can't find a way to contact anyone unless it's a claim. I can't find anywhere I can make a payment. The website tells you everything but doesn't make it easy to find out what you actually want.
Insurer: ManyPets
By: Maybe canceling soon
Pleased with service
Always process claims quickly and fairly.
Insurer: Pets Best
By: Leslie .Weiner