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Straight forward easy to choose various…
Straight forward easy to choose various options and competitive pricing.
Insurer: ASPCA
By: neal maslan
you wont cover a legitimate medical claim for my rescue dog
Petsbest denied coverage for my Wally's new onset seizures, for which I went to Tehachapi Vet Hospital, because there were no medical records prior to this within the last 12 months. I adopted Wally from a rescue in Nov 2021 . He had a clean bill of health from the rescue's vet prior to my adopting him. And he didnt need any vet med care in the last year, until his new onset seizures. Because there were no records to provide for medical care within the last 12 months, the claim was denied. This was not a pre-existing condition.
Insurer: Pets Best
By: Jane Tanaka
I cannot figure out what I need to do…
I cannot figure out what I need to do with my changing to a different vet from when I initially signed up for this insurance??? Your app is not very user friendly
Insurer: Figo
By: Patricia
Corrective measures
Although there were two bits of misunderstanding regarding my policies they were immediately corrected. So far I am satisfied with their customer service.
Insurer: Spot
By: Conchita Black
The website is easy to understand and…
The website is easy to understand and organized in a logical manner. I appreciate all the effort put into claims processing and information. Thank you!
Insurer: ASPCA
By: Edith J Webber
Olde English mom
Has helped me with caring for my fur baby
Insurer: ASPCA
By: Starlie Vance
You guys have been absolutely awesome
You guys have been absolutely awesome
Insurer: Trupanion
By: customer
No customer service
I contacted them because I was charged twice in 3 days but as of yet no response. It’s been only 4 days but not even a we’ll check on it and get back. No acknowledgment is what I’m saying.
Insurer: ASPCA
By: Thomas Yim
So easy and stress free
So easy and stress free! Makes hard times easier!!
Insurer: Trupanion Canada
By: customer
The customer service and overall coverage are without match in the Industry
The customer service and promptness of payment (to me or to our veterinary providers) is exceptional! The only thing I struggle with is the price per month for my Dobermans. I know they are a breed fraught with health concerns. However if we're truly joining a large risk pool, that cost/dog should be softened on an actuarial basis
Insurer: Trupanion
By: Susan