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Always been very helpful
Always been very helpful
Insurer: Trupanion Canada
By: Heather
Because she was very helpful
Because she was very helpful
Insurer: Trupanion Canada
By: Eileen
New Puppy
Comprehensive information on coverage, payment and deductible choices, no yearly deductible and user friendly site.
Insurer: Trupanion Canada
By: Barbara
Great experience during a difficult time
Knowing what I was going through with our fur baby. It was such a piece of mind to know how quick and fast Tobyâs insurance company put us at ease. Thank you ????
Insurer: Trupanion Canada
By: Cristina
Quick and easy
My experience so far has been great. Speedy responses and when applicable fast reimbursement.
Insurer: Trupanion Canada
By: Cynthia
Sign up
Very smooth process to sign up
Insurer: Trupanion Canada
By: YIJIE
My cat is alive because of Trupanion’s coverage.
I happened to sign up with Trupanion shortly before my cat began having major health issues and I can say with complete certainty and gratitude that Trupanion is one of the main reasons he is still here with me, several times over. Their caring staff have helped me over the phone through tearful emergencies and have been prompt in all of my online claims, from my cat’s ongoing specialist appointments and medication refills to his special diet food. I would never have been able to afford it on my own, so now I recommend Trupanion to all of my friends and family.
Insurer: Trupanion
By: Lisa Gaidosz
Straightforward injury claim denied
I am on my second year of Accident + Colic Coverage on my 4 horses, and recently added Complete/Accident + Illness on my 2 cats as well. This is my very first claim. My horse recently sustained bone trauma that unfortunately caused a portion of the coffin bone to became devitalized and turn into a sequestrum. Super straightforward accident/injury, right? Wrong, apparently. My small claim for radiographs and antibiotics was denied, since apparently"no eligible accident took place." A different claim on my cat (extraction of several teeth with resorptive lesions) was denied because she previously had lesions on a DIFFERENT tooth (which was removed/cured), FOUR YEARS AGO. Apparently damage to one tooth (even if that tooth is removed) counts as a pre-existing condition on other, previously healthy teeth... Make it make sense. This claim also took over a month to process and included the company repeatedly asking me for my cat's vet records - from my EQUINE vet. Garbage customer service, garbage insurance. I will NOT be renewing coverage and I will be warning every pet and horse owner I know to stay far, far away.
Insurer: ASPCA
By: Olivia Heunis
A great first experience
I’ve only had to use it once and it was for an emergency visit. They made it very easy to be reimbursed. It was a very simple and stress free.
Insurer: Pets Best
By: Syl Christensen