216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,093 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,767 reviews
11,041 reviews
5,351 reviews
55,032 reviews
8,908 reviews
Category with most reviews
This chart shows the distribution of review categories.
Deceptive billing increase
My dog has has this insurance for several years. The cost almost doubled in June. I missed the email, because they spam my email daily, and I overlooked the one about the increase., Today, I checked my bank and saw that I am paying a ridiculous price for insurance with a $1,000 deductible. I am trying to cancel and am unable to reset my password. I tried to email, and it will not let me. They make it very difficult to cancel. They should have sent something in the mail letting me know about the huge increase. Sneaky, deceptive practices, and I am not fond of the nonsense. I don't want to speak to anyone. Just let me cancel the policy!
Insurer: Trupanion
By: wendy mcinnis
Manny was very helpful and courteous
Manny was very helpful and courteous. I had a great experience working with him.
Insurer: Nationwide
By: customer
Straight forward policies great price…
Straight forward policies great price hopefully good customer service .
Insurer: Nationwide
By: Vito
Process is user friendly and painless.
The process to submit a claim is extremely easy and the follow-up is very timely. A big win from my perspective.
Insurer: MetLife
By: Larry P
Worst Company to deal with - go elsewhere
We have been customers for over 7 years, and until about 5-6 months ago, we were happy with the company. It is my understanding they were recently bought out, and holy cow - night and day difference. The EXACT same claims that have been covered for over six years are now consistently being denied, with a different explanation for each denial - same documentation provided. My daughter, who I previously recommended to get Pets Best, has had to drop her policy for the exact same reason. Her dog was attacked by another dog, requiring emergency surgery. The claim was for SIGNIFICANTLY more than the $75 or so they finally were reimbursed for. Expect to wait 45 minutes to over an hour, or not at all if you try to call customer service. I am attempting to file complaints with any and all insurance regulatory commissions, but there appears to be very little regulatory oversight in pet insurance, which is a big concern given the great increase of these policies.
Insurer: Pets Best
By: B
Very fast response and payment
Very fast response and payment
Insurer: Trupanion
By: Terence
Nice people to talk to
Nice people to talk to
Insurer: Prudent Pet
By: kaspzykgmail.com
Great insurance simply the best
Super easy and very quick payment Simple fill out form submit your receipt that’s it no hassles makes my life easier
Insurer: Spot
By: Fernando Breijo
MetLife Pet Insurance is Awesome
We had MetLife Pet Insurance for about two years and were extremely happy with them. Tragically, our dog got loose and was hit by a car just two days after our policy went into effect, and MetLife paid the claim without hesitation. From our first claim to our last, payments were fast and customer service was always helpful and responsive. Over the time we had coverage, they paid out more than we ever paid in premiums, which really speaks to their reliability. Unfortunately, we no longer have our dog, but if we ever get another pet, we will absolutely choose MetLife again. The only improvement I would suggest is the option for direct payment to vets instead of reimbursement. Highly recommend.
Insurer: MetLife
By: Ida