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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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5 stars for efficient claim processing, coverage/reimbursement & friendly service always!
I give 5 stars for the efficient manner in which everything flows from submitting my claims to getting my correct claims covered as per my plan in a timely manner. Also the phone reps are ALWAYS super friendly AND HELPFUL!!! Appreciate that!
Insurer: MetLife
By: Cheryl Ion
Pets Best is the BEST
Pets Best has been the single best investment we have made in our dog. Coverage has been as expected. The app works great and we get reimbursed in a timely manner. I have and will continue to recommend!
Insurer: Pets Best
By: Todd Szilagyi
Fast and easy claim service.
Fast and easy claim service.
Insurer: Fetch
By: Emad
Incomparable customer service
Went way above and beyond to help fix my issue. Stayed on the phone to make sure it was fixed.
Insurer: MetLife
By: Terri van Aalst
Metlife Pet Insurance is incredible
Metlife Pet Insurance is incredible. They make filing claims so fast and easy, and the rate of return is incredible. Super happy with the choice I made for my pup!
Insurer: MetLife
By: customer
We've subscribed to MetLife Pet…
We've subscribed to MetLife Pet Insurance for 2 years and so thankful to have insurance to cover our pets.
Insurer: MetLife
By: Linda Lawson
The claim process is super easy and the…
The claim process is super easy and the reimbursement is quick and deposited electronically.
Insurer: MetLife
By: Michelle Biehl
It was easy to file claim
It was easy to file claim
Insurer: MetLife
By: Christopher
easy breezy online experiance
easy breezy online experiance
Insurer: MetLife
By: Dean
Happy with product and service, but not the price!
I am very happy with the claim submission process and quick turnaround. My biggest issue is how much my insurance goes up each year...my new policy premium increase by more than $900!! I cannot afford $3000 a year..that's almost what I pay for my own health insurance! I had to drop my coverage levels and limits in order to avoid the $900 increase. But this is more out of pocket for me so I may not be renewing after next year.
Insurer: MetLife
By: Julie Parris