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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very knowledgeable and helpful customer…
Very knowledgeable and helpful customer service. Easy to submit a claim. Our claim was paid back within a few days.
Insurer: Pumpkin
By: Nataliya
When ever I put a claim in
When ever I put a claim in, I usually get my money back in a timely manner. They have raised my rate already but most companies do that.
Insurer: Pumpkin
By: Petrina Stamboulian
Took average processing time which at the time is 2 weeks
Quick and easy so far I don’t have any complaints
Insurer: ASPCA
By: Jordan Poderzay
No hassles
Though claims aren't handled quite as fast as I feel they could be, they are always processed without any hassle. The website and member portal are easy to use. I would recommend ASPCA in general.
Insurer: ASPCA
By: David
Pumpkin has excellent costumer service…
Pumpkin has excellent costumer service and my claims solved very fast.
Insurer: Pumpkin
By: customer
Trupanion scam
Purchase policy in 2017, pet was diagnosed with Lyme disease in 2019. Pet again has been diagnosed in 2023. Filed a claim for this ongoing condition and was again charged deductible, told to file appeal. Appeal filed and after numerous calls keep being told "we're working on it. Keep getting the runaround and told we are shorthanded. Nobody calls you back when requested. Look for other providers
Insurer: Trupanion
By: Mark Sevetz
Best startup for a new fur mom
It was easy, the best rates, and the rep explained everything to me
Insurer: Trupanion
By: Katrina
My Little Bentley
It was really easy to sign up and the benefits for my little Bentley I could not have found anything better ??
Insurer: Trupanion
By: Angela