154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 21, 2023

Very easy to sign up

Very easy to sign up! I would recommend this insurance!

Insurer: ASPCA

By: Mary Gleissner

Verified March 21, 2023

Our Fur-Ever Partner for Pet Insurance

I have been with Healthy paws since September of 2014 for my dog, Opal, and recently purchased a 2nd policy in 2021 for my newest addition to the family Onyx. I am very happy with Healthy Paws coverage for both of my pets! Both were added when they were approximately 8 weeks old, and in our case there were no preexisting conditions. With two hard-headed Australian Cattle Dogs, we are no strangers to bumps, bruises, and surprise vet visits - most recently, my older dog needed surgery for two mass removals AND an ER visit when she had complications. Submitting a claim is as easy as snapping a few photos of the itemized invoices and medical records, and usually my claims are processes within 10 days. Honestly, having this insurance was a huge relief knowing that I didn't have to worry about the cost of treatment; I could just focus on Opal! Members from the Healthy Paws team even emailed us to ask how she was going following her visit, which meant a lot to me. Instead of a canned/generic check up email, it was genuine concern and details from her submitted claims, too so I know that real, pet-loving people are behind the the screen. I recommend Healthy Paws to everyone, and will continue to do so! I also recommend that new policy holders read over coverage so they understand what is/isn't in their policy, and try to gain coverage EARLY for their pets to avoid preexisting conditions. Pet Insurance doesn't replace preventative veterinary care, but is essential for when life throws its curveballs. 5/5 stars. We're members for life!

Insurer: Healthy Paws

By: Chelsea H.

Verified March 21, 2023

Customer friendly process is…

The enrollment and claim process is customer friendly.

Insurer: Spot

By: Angela and Kevin

March 21, 2023

There are a lot fairer insurers

Fetch is unfortunately engaged in very high annual premium increases, at least as far as we are concerned. If you are with Fetch be very careful when you get any renewal notice. Fetch will take "factors" including your zip code and may increase your annual premium substantially. There are other very credible, reliable pet insurers who are less costly than Fetch, and I would venture to say as competent, gracious and all the other good things. In my view, just me folks, but I consider Fetch to be a rip off because of very high premiums, increasing yearly at a dramatic rate. I did call to talk it out with a customer rep who was courteous but not helpful; the only thing that worked is cancel and go with Spot.

Insurer: Fetch

By: Ron Sokol

Verified March 21, 2023

It was very easy to go through the…

It was very easy to go through the process of obtaining the I surface for my kitten. Having worked in the medical field, dealing with insurance companies in the past it was a nice change

Insurer: ASPCA

By: Michelle Hurd

March 21, 2023

Pets Best makes the submission process…

Pets Best makes the submission process very intuitive and easy. Their reports on claim payouts are through and clear to ready and understand. Having their support makes it so easy to say YES to medical care for my fur babies!! Thank you Pets Best for providing exemplary service and support!

Insurer: Pets Best

By: Erin

March 21, 2023

2.5.

2.5. The company is fine. The coverage is good with a decent deductible, but it takes so long for them to review claims. I've submitted a claim nearly a month ago and there's been little to no progress. I've never had insurance claims take this long for myself, I don't understand why it takes forever for pets with Fetch.

Insurer: Fetch Canada

By: Deejay

Verified March 21, 2023

Thinking about canceling insurance

Thinking about canceling insurance, yesterday had a question about dental coverage and did put on hold for 40 min, please call me 407-724-2453, I pay you for the service I didn’t receive yet.

Insurer: ASPCA

By: Lyudmila Tuthill

March 21, 2023

Liars and thieves

Calling Pets Best thieves and liars might seem over the top, but that's been my experience with them. It took TWO MONTHS for Pets Best to review my claims. I got absolutely nothing back on two very expensive vet visits, and the money wasn't even applied to my deductible. Their excuse? Everything on my cat's vet visits was due to a "pre-existing condition." Convenient excuse to deny both my claims, but more importantly, it is not true! I would NOT recommend Pets Best to anyone looking for pet insurance for their cat. Save your money- otherwise you are throwing it in the street if you do business with them. All of these positive 5 star reviews leads me to believe that the reviews are fake, or they were paid to post them. Beware.

Insurer: Pets Best

By: June C.

Verified March 21, 2023

Buying the policy.

Buying the policy. I haven’t needed to use it yet

Insurer: ASPCA

By: Antoinette Obodzinski

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