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It is so easy to file a claim
It is so easy to file a claim. The response is quick and thorough.
Insurer: Pumpkin
By: KD
this is the best pet insurance on the…
this is the best pet insurance on the planet period. Easy to make a claim pay very fast. Customer service is great
Insurer: Trupanion
By: Frank Bassi
We have had Trupanion for many years
We have had Trupanion for many years. The claims process is always super easy and unfortunately, we have had many claims over the many dogs and cats that we have had. Trupanion has always been quick to handle any claims or answer any questions, and they even pay our vet direct before we even leave from our appointment. I will always have Trupanion for our pets and definitely recommend them to all our friends.
Insurer: Trupanion
By: Karen T.
Everytime I've called
Everytime I've called, and needed help they've always been so lovely, and so helpful. Having Pumpkin Pet Ins gives me comfort
Insurer: Pumpkin
By: Su Stiffler Miller
Easy to file claims and ensure that our…
Easy to file claims and ensure that our fur baby is taken care of. We love the peace of mind Pumpkin provides.
Insurer: Pumpkin
By: customer
Hassle Free
Took my pet to the vet and ended up with a bill for over $200. Filed a claim and after about 2 weeks, received a check for the service less the deductible. No hassle, no questions.
Insurer: Embrace
By: Darryl Lee
Excellent agent
Just signed up today for my new puppy. Alan was my insurance agent. He was so knowledgeable and explained everything to me, he's one of the reason I chose to go with your insurace.
Insurer: Fetch
By: Anna
Satisfied client VERY upset
I left a VERY positive review on Dec 1st, 2022. Less than 3 months later I would like to take back that review. My senior dog has been on a Flovent inhaler for a couple of years. I use the medication sparely - partly cause of the expense (~$120), but mostly because it contains a steroid. I have filled the prescription in the past and it was fully covered. I have already paid the deductible for the respiratory condition - in 2021 he was hospitalized and has since been taking this medication once - twice daily depending on his symptoms. On Feb 23, 2023 I submitted my claim for just over $120 - of which I received a little over $8 back. I called to set up an appeal. It took weeks to have my appeal claim opened and have since reached out to Trupanion a couple of times. Each time the representative has told me there is an “IT issue” and once that issue is resolved my appeal will be opened. I pay over $300 a month for two dogs. I have been with Trupanion since 2011 and they can’t expedite my appeal?!? Clearly I am not a valued client, as they are willing to lose a client who pays just under $4000 a year for $100…you do the math! As always…insurance companies make money. Why upset a client over $100!?! 🤷♀️
Insurer: Trupanion Canada
By: Amber Nadine
Made writing claims easy and fast.
Made writing claims easy and fast.
Insurer: Embrace
By: Jeremy Clark
Review
Easy to obtain The app isn’t overly useful I still haven’t received my information for my pet to provide to the vet (account number etc) I only know he is covered because I’ve lived chatted with someone. Customer service is good
Insurer: Trupanion Canada
By: customer