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Fairly reimbursed
I had called ahead of time to see if my pet's visit might be covered, based on what needed doing. They said they could not guarantee it, which I understand, but that it most likely would be covered by my plan. I ended up getting reimbursed for most of the bill. The only things I didn't get reimbursed for were vaccines, which aren't covered in my plan anyway, so I understand. While I do feel like it's hard to know the full range of coverage based on the documentation, the customer service is helpful on explaining where things might fall. The claims take a minute to process, but I'm glad I was able to get reimbursed as much as i did.
Insurer: Pets Best
By: Andrew
Amazing
Amazing service, quick claims, and were very sweet when my dog passed. They called to help me change my policy. I would HIGHLY recommend it!!
Insurer: MetLife
By: Shannon
Trupanion review…
paying upfront and making sure the customer understands the policy
Insurer: Trupanion
By: Linda Salerno-Forand
Absolutely wonderful
Embrace is wonderful. Website is very smooth and the customer service reps are factastic. They're realistic, caring, and extremely helpful in answering any question I have had over the past 8+ years. Never going to change insurance companies.
Insurer: Embrace
By: Jenna Rutkowski
Fast and polite response from your…
Fast and polite response from your support team
Insurer: Pumpkin
By: customer
Pets Best has been great for our sweet…
Pets Best has been great for our sweet puppy Dixie. The coverage is impressive. I would recommend to any new pet parents - insurance is a must!
Insurer: Pets Best
By: Caryn H
it was so easy.
Very easy to sign up very convenient
Insurer: ASPCA
By: kevin culhane
Quick response and payment on my claims.
Quick response and payment on my claims.
Insurer: Embrace
By: M Johnson
I love this insurance for my Coco
I love this insurance for my Coco. I have had other pet insurance and this is by far the best one out there. They also offer wellness insurance. I have had claims to send in, easy to submit and payment sent quickly. I have never had one issue with PetsBest.
Insurer: Pets Best
By: Abi
I have not had any claims so I can't…
I have not had any claims so I can't speak about that, but the process of signing up including a couple of phone calls was very easy and the representatives were very helpful. The premium for the plan that I chose was much more reasonable compared to other similar plans. I purchased the injury/illness plan and plan to never need to use it, but if I do I hope the claims process will be just as easy and pleasant.
Insurer: ManyPets
By: Robin K.