154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
You are taking such a long time…
You are taking such a long time honoring the March 9, 2023 claim submission. What is going on what is the problem? You have been very slow with my last 2 claims I am thinking about cancelling coverage with you. What is wrong? I thought you honor for tooth extractions! Very disappointed please hurry with this March 9, 2023 claim! I have waited long enough!
Insurer: Pumpkin
By: Debbie Pole
I haven't had to thankfully file a…
I haven't had to thankfully file a claim yet, but you have definitely made sure I was well-educated on how my policy worked and how to file a claim in the future. You came recommended from a fellow pet mama!
Insurer: Trupanion
By: Kim Trussell
Easy, Quick, and Convenient to sign up
The process was very easy to sign up at a very affordable rate. Thanks for looking out for our pets!
Insurer: ASPCA
By: Saurav Bose
I haven’t used the insurance yet but it…
I haven’t used the insurance yet but it gives us peace of mind knowing it’s there if we need. Thank you
Insurer: Trupanion Canada
By: customer
So far experience has been good
So far experience has been good. Have yet to use the Vet. But soon.
Insurer: ASPCA
By: Maureen
My fog would be blind without Pet First
After insuring with Pet First, ny dog became diabetic and then blind. With the insurance I was !able to have her sight restored! I tell Every dog owner about Pet First!!!
Insurer: MetLife
By: Lynne
Stalled Claims Processing
I have been a customer since 2016. My first claim was filed in February 2023. It took 4 weeks for the company to tell me that they needed additional documents, which I provided the next day. It’s been another two weeks, and my claim is still awaiting review from a claims processor. I currently have six claims pending. The 2-10 day processing that they advertise is a false claim in my experience. Update: I followed up with a Customer Manager as the Healthy Paws social media message below suggested. I have made multiple calls and spent several hours with Healthy Paws. Another 10 days has gone by since leaving my review and my claims are still “processing”. Healthy Paws has been getting away with false / misleading advertising. If you’re shopping for pet insurance, please consider all of your options carefully. If you switch pet insurance, many insurers will not cover pre-existing conditions.
Insurer: Healthy Paws
By: Sam S.
I had to pay $1200 of money the same…
I had to pay $1200 of money the same night I got spot pet insurance now my money is gone Betty Boop had to have emergency c section
Insurer: Spot
By: Omega Mitchem
Simple and easy claims process and well worth the money.
We are very happy with the service provided by Healthy Paws. The claims process and the app were very easy to navigate. The insurance is worth every penny. We’ve had two instances of needing the insurance and Healthy Paws was quick to process and pay out the claims. They also checked in on how our dog was doing. This has probably been the best insurance process I’ve been through with any type of insurance.
Insurer: Healthy Paws
By: Trung
Claim process was easy
Claim process was easy, accurate and fast. On the last claim, the vet's office sent everything in and we got a check! Didn't do anything at all. Very pleased!
Insurer: Embrace
By: Barbara