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Great experience with Pumpkin so far
We've been using Pumpkin for over a year (just renewed) and have been very pleased with our experience. We have medical coverage as well as the essentials package and have had to submit claims against both. The process has been fast and easy (with the exception of our first non-essentials claim, which took ~2 months while they gathered materials from our vet but hasn't been an issue since). Customer service has also been prompt in responding to questions. Overall, Pumpkin gives us peace of mind knowing that whatever mischief our springer gets into, we have a support system in place.
Insurer: Pumpkin
By: Christie O
Embrace Pet Insurance Is Great!
Embrace Pet Insurance is great. While they indicated that my first claim might take up to thirty days for processing, I received notification seven days later that my claim was approved and that a check was on the way. I am very pleased with their service.
Insurer: Embrace
By: Luther Gremmels
Great service.
We have had our golden doodle insured with Trupanion since a little before his first birthday and have three occasions where we have had to make claims. Trupanion was extremely fast in honoring our claims and reimbursing us. The company is very easy to work with and my wife and I are extremely pleased with them. We highly recommend them.
Insurer: Trupanion
By: Michael Maron
Great Pet Insurance
One of our dogs just recently spent 4 days at the emergency vet hospital and a major surgery while she was there. Once home, we had several additional trips to our regular vet. The entire ordeal was very costly. Healthy Paws paid our claims according to our plan and paid them very quickly. We have 4 dogs insured with them and are grateful for the no hassle and speedy reimbursement. It meant a lot to us that during this emotional and stressful time, insurance claim payment was not something we had to worry about.
Insurer: Healthy Paws
By: Rae
The representative was very informative…
The representative was very informative and helpful
Insurer: Pumpkin
By: Drea
Professional staff at Pumpkin…
Professional staff at Pumpkin Insurance. Politeness and vompasdionate about our Furbabies.
Insurer: Pumpkin
By: Linda Lucia Swinney
10/10 Experience!!!!
Spot was the best decision I made! After switching from a different pet insurance company I realized I made the right decision. Spot has amazing customer service and an easy accessible member portal. I have no complaints and really recommend!!
Insurer: Spot
By: Cate Holland
Avoid Embrace at all costs
Avoid Embrace at all costs. My dog was a rescue, and over the course of her life, I paid Embrace over $5000 in premiums and only had two claims approved, for a total reimbursement of around $400. Even worse, I was told after the fact that one claim was approved in error. The reasons for denying claims are extremely shaky -- their adjusters will look for any anomaly in the dog's medical history or bloodwork and use it as a blanket denial for all subsequent claims for the rest of the dog's life. Due to a single anomaly on a blood test when my dog was 7 years old (that resolved on her next bloodwork), Embrace denied all claims relating to her digestive system because a symptom of the bloodwork anomaly was "nausea." This included vomiting and illness after ingesting a candy bar, which required emergency care. I appealed multiple times and was rejected at every turn. They made the process as difficult as possible, and they're more unpleasant to deal with than human health insurance companies, which is saying something. There is no circumstance in which I would ever recommend someone consider them for pet insurance.
Insurer: Embrace
By: Jordan
They’re fine
They’re fine. I think they’re comparable in price to other providers, although I feel like a lot is not covered but that’s just how insurance works I guess. The biggest reason for 3 stars is that the lead time for claim processing is very long, and has been this way for a while, it’s not just temporary. I have friends that get their claims processed within the week, and with Pet’s Best, I’m typically looking at at least 3 weeks…
Insurer: Pets Best
By: Christa Morris