154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
New Menber
We are new to Trupanion; however the communication so far has been excellent.
Insurer: Trupanion
By: Shahrzad Woodard
Always coverage I can rely on
Always coverage I can rely on. Fantastic customer service!
Insurer: Trupanion
By: customer
Great price for the coverage.
Great price for the coverage.
Insurer: ASPCA
By: TRISHIA FIRTH
Feeling secure
It was a very easy process with simple options to make my decision. I feel more comfortable now, that I have pet insurance, just in case an emergency or something catastrophic happens to my 4 legged furry child I know it’ll be less taxing on the wallet while getting the best medicine / treatment for him
Insurer: Pumpkin
By: customer
Peace of mind
It gave us peace of mind to know that when our beloved kitty was so sick and we were so stressed ,she had what she needed to be comfortable. Trupanion messaged us almost instantly to let us know what was covered and that they were there for her. Sadly we lost her❤️ They reached out to offer us condolences which was very appreciated ❤️ We recently adopted a sweet kitty and immediately contacted trupanion to make sure she had the best as well. I gave 5 stars because I think they are a 5 star company with the wellness of your beloved pet a top priority ❤️
Insurer: Trupanion Canada
By: Cindy Reid
Thankful
You don’t realize how important pet insurance is until you have a senior dog Riley is a healthy happy dog with a major pain management issue with the regular pain management procedures he can lead a good quality life🥰
Insurer: Trupanion Canada
By: Diane
Always a great company to work with
Always a great company to work with. I would recommend getting your pet insurance wether it’s Pets Best or another. I had another pet insurance but it did not cover nearly as much as Pets Best that’s why I switched.
Insurer: Pets Best
By: Scott Parker
HUGE WASTE OF MONEY - Buyer Beware
PetsBest Insurance is the worst pet company I’ve ever dealt with. They take forever to process a claim stating they are busy with an influx of claims. In my experience with the several claims I have filed, the lengthy time they take to review my claim is solely used to do their very best to collect any info that might disqualify my claim. My initial claim sat for 3 weeks with no attention. I called several times and was told they had all the info to process my claim. On my final call regarding this particular claim, I was notified that no one has been working on my claim and after 3 weeks and still, no one had contacted my vet for medical records. I filed a wellness claim that got incorrectly processed as an “illness” claim (twice) under which the services I received were not covered by my medical policy, but were covered almost entirely under my wellness plan (which is of course an additional monthly charge). I called PetsBest and emphasized it was a wellness claim and the claim AND vet records both reflected that fact. The agent helping me said he would make a note about the wellness claim to ensure it would be processed correctly. However, when I was eventually notified of the resolution of these two incorrectly processed claims (since they were YET AGAIN) processed as an illness instead of wellness I did not receive any reimbursement for the visit. Once again I had to resubmit the vet records clarifying that it is a wellness claim NOT an illness. For my wellness claim to be processed (3 months after the visit and original claim submission) the co then stated they needed an itemized bill of the wellness visit in order to process the claim correctly. When I called the vet to request this info the receptionist said she has never had an insurance company request something like that and she doesn’t understand why the insurance co is being so difficult. My final claim was partially paid out but of course, all the money went back to PetsBest to be paid against my deductible. I’ve spent over $480 on monthly insurance payments in the course of 3 months. In that time, I’ve spent over $1,000 in veterinary services that were almost all denied reimbursement for. Using PetsBest insurance was a HUGE waste of time and money as the only payout they approved went to my deductible so that’s more money I wasted on for the insurance co to take forever just to do basically nothing. Every agent I spoke to told me different info and they say they’ll call you and update you but no one ever does. BUYER BEWARE!! Overpriced and underserved.
Insurer: Pets Best
By: Kimberly Christine Todd
Easy process
Easy process, explaination of benefits very clear. Good reviews. Wellness plan available for a reasonable price.
Insurer: Spot
By: Delfor
Moved from U.K. to Texas and took ManyPets with us
Moved from U.K. to USA and ManyPets made it easy to move our pet insurance, great service and good value.
Insurer: ManyPets
By: Mark Guest