154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 31, 2023

Great policy for my senior rescue dog

Great policy for my senior rescue dog - coverage is accurate! Customer service is friendly and helpful! Very pleased with Pumpkin’s services.

Insurer: Pumpkin

By: Lauren

March 31, 2023

My claims went in on 2/14 2023

My claims went in on 2/14 2023. I had to call petsbest 3 times before I found out they were still waiting for medical records. Which they had for a few weeks,finally on March 30th after calling again and about to drop my coverage, did they finally finalize my claim. I have direct deposit and have yet to receive reimbursement to my account. Petsbest appears to be very nonchalant about settling claims

Insurer: Pets Best

By: Tony

Verified March 31, 2023

I appreciate your customer service

I appreciate your customer service. I have not used your insurance at this time but appreciated getting setup on your website!

Insurer: Spot

By: Linda L. Fetterman

Verified March 31, 2023

Great customer service

The website contains very useful information, but I still had some questions. I sent in an email, and within a couple of minutes(!), I received a very thorough response. As soon as we adopt another dog, I will very likely sign up for insurance and the preventative care program. The customer service is excellent.

Insurer: Pumpkin

By: Shari B.

Verified March 31, 2023

Smooth experience submitting and…

Smooth experience submitting and completing claims

Insurer: Pumpkin

By: customer

Verified March 31, 2023

The best pet insurance!!!!

Trupanion is the best insurance!! I never thought I would have to use the insurance, I had it just in case of an emergency with my dog. Unfortunately, we have had some health issues. Trupanion has been a blessing! Not sure what I would have done without them. Customer service is exceptional and when it comes to paying claims, they are on it! Thank you to Trupanion!

Insurer: Trupanion

By: Dana

Useful
March 31, 2023

Easy to enter claim

Easy to enter claim. I'll know better when I see the reimbursement.

Insurer: Embrace

By: Lisa Taraschi

Verified March 31, 2023

Amzing people, amazing service

They explain everything in a way you can understand. Its not just business its actual care!. Thank you Prudent Pet!

Insurer: Prudent Pet

By: Chris

March 31, 2023

Great coverage

A major surgery was covered after an accident. I am so glad I’m a client. Peace of mind. Highly recommend Pets + us in Canada.

Insurer: Pets Plus Us

By: Larry

Useful
March 31, 2023

Healthy Paws is by far the best pet insurance.

Healthy Paws is by far the best pet insurance. Easy claim process leading to fast payments. Customer service is stellar!! I recommend Healthy Paws to every pet owner I know!

Insurer: Healthy Paws

By: Sue

Useful

Compare top pet insurance providers plans.