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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is great and processes are simple.
Customer service is great and processes are simple.
Insurer: Trupanion
By: Dora
Trupanion Review
Because our of all the pet insurances Trupanion seems to have the best options and the knowledge of the the customer service reps were very helpful concise and weâre able to answer any questions.
Insurer: Trupanion
By: Lisa
Because every time I speak to a rep they are always knowledgeable and friendly.
Because every time I speak to a rep they are always knowledgeable and friendly.
Insurer: Trupanion
By: Jamie
Best insurance there is
Always have a great experience with Trupanion
Insurer: Trupanion
By: Christina
Alexis was very helpful.
Alexis was very helpful. In all our dealings with Trupanion - it is very apparent they are pet lovers.
Insurer: Trupanion
By: Alan
Pretty great customer service
After meeting my deductible the process was super easy.
Insurer: Trupanion
By: Maggie
Because the price of insurance keep getting more expensive and Iâve never had a claim.
Because the price of insurance keep getting more expensive and Iâve never had a claim.
Insurer: Trupanion
By: Shonnette
My experience with Trupanion
I had a good experience with Trupanion but then today found out that they had not yet paid the vet for a charge from two weeks ago. I'd feel more positive about my experience if the charge had been paid in a more timely manner.
Insurer: Trupanion
By: Elisa
Trupanion should be transparent about all of the available riders to policies considering you have 30 days from the time you elect a policy to add a rider.
Trupanion should be transparent about all of the available riders to policies considering you have 30 days from the time you elect a policy to add a rider. Riders were never discussed with me when I elected coverage for my dog.
Insurer: Trupanion
By: Delton
Ok.
Ok. Do you have actual vets read over the records and claims? The two claims that I had to do appeals on were common sense stuff that was missed like who ever was looking at them was not a medical professional ? The claims took forever to process because they were not read by someone who understood them. I work for veterinary emergency group and have always recommended you guys to clients. But if it takes this long to get claims processed and if the average person was to send in what I sent in they may not have the medical background to pickup mistakes
Insurer: Trupanion
By: Sean