220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They will absolutely increase your…
They will absolutely increase your rates. They lie to your face saying they don't raise rates as your pet gets older, but they raise rates almost every year. They hide behind the spurious claim that they raise it based on cost of similar pet in similar area, which is just another way of saying we're raising rates as your pets are getting older. My pets insurance went up from about $80 on 2022 to $170 per month on 2026. That is more than 110% increase over 4 years, which is insane and way over inflation rates.
Insurer: Trupanion
By: RJ
It has been a week since signing up for…
It has been a week since signing up for pet insurance for a recently acquired kitten. I was charged immediately and yet still dont have coverage or updates on my policy. I want a refund and to cancel my I cant get a hold of anyone. Ridiculous to have to pay immediately and have to wait .
Insurer: Nationwide
By: Karalyne Richman customer
Smooth and Quick refund process
Easy to upload Vet bills and SOAP notes, quick turn around on pay out of vet bills.
Insurer: MetLife
By: Tina Neff
Easy claim submission online.
We had to use a different Vet Clinic than ours and submitting a claim online for the service was very easy!
Insurer: Trupanion
By: Scot
Great experience!
Amazing communication! And explanation of benefits is always so detailed. All calculations done correctly. Also, great to know that my kittens could see an emergency vet when accidents happen. Thanks for the fast review of claim.
Insurer: Fetch
By: Johana
She was awesome!!
She was awesome!!! Explained and walked me through everything!!
Insurer: Fetch
By: Deanna
Doubled our rated without explanation
I went with Healthy Paws several years ago because of the mostly positive reviews, but I have been very disappointed with their customer service and billing. They just DOUBLED our monthly rate without getting approval and it was really hard to get answers about this on-line. Super frustrating experience
Insurer: Healthy Paws
By: Lisa C
Amazing efficiency!
Prompt, efficient payment! Amazing service!
Insurer: Trupanion
By: Diane
If I could give 0 stars I would
If I could give 0 stars I would. My monthly not only increased from 120 a month all the way to now 258 a month. For two cats. And even though I didn’t experience these issues before, what you guys have done lately is beyond words. In a really bad way. My cats have gotten their teeth cleaned for the past 3 yeas, while they were insured under Met Life, never had an issue with claims or refunds. But the last time which was well over a month and a half ago. They got their teeth cleaned and I submitted my claims right away. Tell me why is MAY 26th and I still haven’t received any money regardless of having called and spoken to multiple associates and representatives (MORE THAN 10 different people) they all said they would reach back out to me, which non did. Now here’s the thing. On my end it’s showing that claim as closed/solved&paid… guess what? I have not received any money. Despite speaking with multiple different people and them supposedly putting a note for the billing department to reissue the payment. The wait has become unbearable because we’re not talking about $25. We are talking almost $1000. So please be diligent and process my refund with urgency. This is a big amount of money and mostly in this economy. I am beyond disappointed and dissatisfied with this company and how you chose to deal with my claim. please solve this as a matter of urgency. I’ve contacted you guys over emails, that never get replied, through the app where I can never get a hold of a human as well as the phone which I’ve called and spoken with different individuals over 10 times. Thank you, I hope this can get resolved with a sense of URGENCY. Otherwise I will go bankrupt. I’m just a young responsible woman who’s never missed a payment and has been loyal to Met life for years in consecutive. Please HELP IS NEEDED WITH URGENCY REGARDING THIS MATTER.
Insurer: MetLife
By: Dissatisfied Customer
Ease of filing and standing by your…
Ease of filing and standing by your claims
Insurer: Trupanion
By: Stephanie S-NewJersey