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i have been with trupanion for over 11 years now and they have always refunded my claims without any issues.
i have been with trupanion for over 11 years now and they have always refunded my claims without any issues.
Insurer: Trupanion
By: Tom
I have been a Trupanion customer for over ten years.
I have been a Trupanion customer for over ten years. I had the basic insurance with the recovery and complementary care added for my first dog Barkley, who was a German shepherd. In his older age he developed arthritis and hip dysplasia/ a lump that needed to be removed. Trupanion covered 90 percent of all his medications/ supplements for his issue and also 90 percent of his water/ physical therapy/surgery. I would have never been able to afford those services that helped him so much. When he got sick at the end of his life they helped me greatly in the emergency room with costs. The cost alone would have financially killed me if they didnt pick up the 90 percent. The people in the customer service dept are always compassionate, wonderful and helpful. I have nothing bad to say about Trupanion, I recommend them to everyone. I just got a new puppy and called right away to get the same insurance package for him. What a relief knowing that I can afford to take care of my dog with the help of Trupanion and that I can always call and speak to someone who understands me, is compassionate and loves animals.
Insurer: Trupanion
By: Kimberly
Excellent and timely service
Great service and kept me informed of the progress of the claim
Insurer: Trupanion
By: Mark
Great information.
Great information. So helpful and knowledgeable!
Insurer: Trupanion
By: Edward
Great experience
Easy to use and go through the steps
Insurer: Trupanion
By: Mary
The Trupanion app
easy to submit and quick pay back
Insurer: Trupanion
By: Robyn
Super easy to make claims and get paid!
Easy peasy.
Insurer: Trupanion
By: Kim
Trupanion is really worth it!
Always pays they're portion, and very quickly.
Insurer: Trupanion
By: Nat
Excellent claims processing
Excellent claims processing
Insurer: Trupanion
By: Alan
Website was deceptive on a quote.
Website was deceptive on a quote. I have one dog and received an email to add the 2nd dog. The quote said $200 deductible but when I signed him up it switched to $750 deductible for the same price. I called and sent screenshot oh what I saw. They just said they didnât know why that happened and forwarded to their IT department. Sounds a bit deceptive to me.
Insurer: Trupanion
By: Joy