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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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So grateful for pet insurance
So grateful for pet insurance, especially Pet's Best. They have been very easy to deal with, responsive to our claims and timing in payments.
Insurer: Pets Best
By: Jennifer Gorman
Grateful pet Parents
We have used our Fetch insurance for 3 different incidents. One was Bella, she broke her leg requiring surgery, 2 pins & and a screw. 2nd & 3rd time was Krissi, she had some sort of infection that required surgery< & she also has IBD, which required extensive testing! Both Bella & Krissi have recovered well & are doing great. We had absolutely no issues with Fetch covering these issues!!! Everything went very smooth. Very thankful we have Fetch.
Insurer: Fetch
By: Eric Kittell
Fetch is the important part of my animals health
I like the great customer service they provide and when it comes to their packages for my pets they provide great care! They also have easy and fast claims that process fast! Love Fetch!!!
Insurer: Fetch Canada
By: Jackie H
Fantastic service and easy to use
FETCH has been absolutely fantastic, we are very happy with the service. Our Sharpie has had multiple issues and FETCH has been amazing to deal with. Claims process is very easy to upload documents to portal and when processed are automatically deposited to out account. The only down side is the length of time it takes to process claims (generally 2 to 3 weeks) however we are very pleased with the service and don't mind waiting.
Insurer: Fetch Canada
By: Tammy
To be seen by management
First when u bought the company clients should of been advised of the new claim rules ... Such as your a green company and mail in claims are no longer acceptable.... Reimbursement should not be claimed until deductible is met .... Increase in policy charge is ridiculous.... Doubled in one year ..... Unaffordable people are not hear to make insurance company rich .... And not complicated claims should not take several weeks for reimbursement ... My opinion is this u are taking severe advantage of people and would recommend people to put money aside instead of paying for pet insurance
Insurer: Fetch
By: Annette
Direct vet payment…
I would like to see that you pay vet fees directly and to not have the pet owners pay for this themselves.
Insurer: Fetch Canada
By: Mark Andreychuk
My 4 year old Lab had to have anal…
My 4 year old Lab had to have anal glands removed. I followed the instructions to submit the claim and was reimbursed within a couple of weeks. Just be sure to read your policy and keep up with your pet's primary care check-ups.
Insurer: Fetch
By: Laura Pannone
Trupanion has been a lifesaver
Love Trupanion! My girl was diagnosed with lymphoma in December, and they have really come through for us, and she’s in full remission ! I only wish I’d known there was a code for referring them, as I got a friend of mine to sign up recently:(
Insurer: Trupanion
By: Diana Nolen
Fetch is the best you will not be disappointed
Fetch is by far the most amazing company to get your pets insurance from! I signed up my boy Clark the day I brought him home. I have already submitted 2 claims with them and they are quick to reply! They are there for your pet and not the premiums. I highly recommend them! I have told multiple people about them as they are just the best. I was quoted over 3 times what they quoted me from 3 other companies. Fetch is by far the most affordable and the customer service people are so helpful and knowledgeable!
Insurer: Fetch Canada
By: Sabrina and Clark
Great service
Great service. Extremely fast payouts on claims
Insurer: Fetch
By: Tyler Bell