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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick response to our needs
Quick response to our needs
Insurer: Figo
By: John
Best Insurance
My cat needed some emergency incontinence problems and this company paid for their share without any other motivation than to fulfil their obligations. Highly valued care and appreciated by me and my little child.
Insurer: Trupanion
By: Robert
Amazing Reps
I spoke with Member Experience Specialist, Keisha, about adjusting my policy and she was an absolute pleasure to speak with. All of my questions were answered and she provided me additional information that I wasn't even aware of. Extremely helpful and kind. They REALLY do care about you and your fur baby. Highly recommend! <3
Insurer: Trupanion
By: Alexa Aruta
Loopholes and escape tactics
I find that after working in healthcare it’s just what insurances do, which is take your money and do all they can do to not pay for anything. They create all kinds of loopholes to get out of paying. My dog had to have a surgery that was almost $6000 on 2/14/23. The policy was purchased 7/14/22 and there were NO pre-existing conditions regarding his Feb surgery, but during their in depth 12 month pre policy chart review, they found that Prince had a limp on 10/22/22, 3 months AFTER the policy was purchased and not ANYTIME before the policy was purchased, but they still will not pay for the surgery that he had to have 7 months after being a member! OH, and because he NOW had a problem, they will NEVER pay for a joint issue!
Insurer: Embrace
By: Sharon Ellis
Pets Best provides quick reviews
Pets Best provides quick review and claims processing. It is easy to upload claims online and the turnaround is fairly quick. We received payment for claim immediately upon completion of review of our claim.
Insurer: Pets Best
By: Jennifer
My bill
I need my paperwork to I can send my bill so they can send the money to my bank account
Insurer: Spot
By: Migdalia Suarez
The response to my question was timely…
The response to my question was timely and helpful!
Insurer: ASPCA
By: Michelle Danz
Best experience with insurance EVER
Best experience with insurance EVER. My pup was hit by a car in our neighborhood. It was a horrendous experience but she turned out 100% fine thank god. The last thing I would have wanted is to be worried about the major expense. I submitted the invoice to Figo in the app, and in a few days, had a check! No issues whatsoever. I will recommend to everyone. Every insurance provider should take note of how easy this process was.
Insurer: Figo
By: Ashley
Submitting claims through Embrace is easy!
Submitting claims through Embrace is incredibly easy! Having pet insurance gives me peace of mind to know that finances don't need to come into question if something terrible happens.
Insurer: Embrace
By: Amanda Nicholson
Excellent!!
So far, EXCELLENT! Got my puppy. Researched Ins plans, thought this one was the best for me. Signed him up and used it the very next day for his first check up. Filed my claim, received reimbursement within 48hrs with auto deposit. Awesome. Very pleased.
Insurer: Figo
By: Beverly