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236,139 total


Most selected providers in "November, 2025"

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Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

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Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

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Trupanion

63,015 reviews

4.8

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April 16, 2023

MetLife Pet Insurance - the Hyundai of Pet Insurance

If you think claims should be processed within 15-30 days and its ok NOT to be able to view claim details after they are processed to understand how much was applied to your deductible and how much is being reimbursed - get MetLife Pet Insurance. I thought saving a few bucks on the monthly premiums was a good think after investigating a few different plans but quickly realized that you get what you pay for. And when you finally receive your reimbursement, even though you asked to be reimbursed via credit card, you receive a CHECK in the mail, because they can't even follow the simplest of instructions. Do yourself a favor, run in any other direction, just don't get MetLife Pet Insurance.

Insurer: MetLife

By: Bern Garci

Verified April 16, 2023

Easy and quick claims process.

Easy and quick claims process.

Insurer: Embrace

By: Rory Hall

April 16, 2023

Thank you Trupanion!

I just went through a very scary experience with my 10 month old puppy, 3 night stay at the emergency vet and I can't thank Trupanion enough. Every rep I spoke to over my many calls was so pleasant and helpful and answered all my questions and really guided me through this awful experience. I am SO happy I signed my puppy up when I got him this has helped me so unbelievably much in an unexpected vet trip that would've cost me a fortune without it.

Insurer: Trupanion Canada

By: Kelsey D

April 16, 2023

Fast payment!

Fast payment!! I highly recommend

Insurer: Fetch

By: Cfin

Verified April 16, 2023

Best insurance coverage

It’s probably the only pets insurance that offers coverage for things that other companies don’t, like spaying and neutering, and that’s a plus for me.

Insurer: Spot

By: David Jimenez

April 16, 2023

I’m a very satisfied customer

I’m a very satisfied customer. All my claims were handled quickly and satisfactorily. Will use Pet’s Best in the future and recommend it to pet owners.

Insurer: Pets Best

By: Rachel Schaerr

Verified April 16, 2023

That’s for being reasonable and easy to…

That’s for being reasonable and easy to apply. You make it easy to keep my Dennis with health insurance.

Insurer: Spot

By: Crystal Harris

April 16, 2023

Emergency requiring stitches

Emergency on a sunday requiring stitches. Fetch came through with the coverage. Help on a rainy day

Insurer: Fetch Canada

By: Jenny

April 16, 2023

Scam w/ Rules Made Up On The Spot

Complete scam with ever changing rules all for the purpose of making sure that you can never seem to quite get what you thought you paid for. Decisions not to pay you take 1-2 days, appeals to be reimbursed for very clearly covered services and/or blatant lies by the staff to try to justify non-payment take 60days++. By far one of the worst insurers I’ve had the displeasure of dealing with. EDIT: apropos auto-reply from brand just reminded me to also add not to rely on their customer service. Every interaction is a multi-hour waste of time where they can’t find files, contradict past agents, or just generally call you a liar until presented with proof they can no longer dance around. No thanks, not doing that again — just looking for a new insurer. Thanks for the useless / impersonal / CYA auto-reply though… completely on brand.

Insurer: Pets Best

By: Thomas Sanders

April 16, 2023

MetLife Pet Insurance

Great insurance provider for your pets. Some Veterinary Offices do not provide all the information needed to file a claim. I do have to pay a little extra to have my Vet provide more information for me to initiate a claim. Otherwise, I’m very happy with MetLife.

Insurer: MetLife

By: Patty

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