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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Communication is generally easy and…
Communication is generally easy and they keep true to the general 15 business day turnaround. They're also friendly and helpful!
Insurer: Embrace
By: Megan L
That’s the greatest pet insurance!
That’s the greatest pet insurance!
Insurer: Pets Best
By: Nathalia
Easy to submit claims
Easy to submit claims, extremely quick, courteous customer service with answering my questions and approving my claim in 24 hours!
Insurer: Pumpkin
By: Erin Maher
Super Happy Customer :))
I usually don't write reviews, but felt compelled to do so for this company. If you are on the fence about getting Trupanion for your pet, all I can say is you won't be disappointed if you get it! I have had Trupanion for over 11 years, and am very pleased. They always have great customer support and come through on their claims. I am a super happy customer for sure! :))
Insurer: Trupanion
By: Lisa Sonnier MBE
Amazing Pet Ins Company
I purchased pet insurance on my Aussie, Bandit, when he was a puppy. He is now 7 years old and thankfully I've only needed to use the insurance for two illnesses so far in his life. Healthy Paws has been there for me in our time of need. The first was an eye injury that resulted in an emergency specialist hospital visit on a weekend during Covid. Multiple visits and many eye drop refills later, I never had an issue with claim reimbursement. My most recent event was a mass we found in Bandits mouth that turned out to be cancer and resulted in a partial mandibulectomy. He is two weeks post-op today and the claim staff once again handled my claims quickly and reimbursement was deposited quickly in my bank acct. They also sent a follow-up asking how Bandit was doing. An amazing company and I recommend them to friends any time I can.
Insurer: Healthy Paws
By: Rhonda
Great experience as usual
Great experience as usual, I had a lengthy list details from my last dogs vet visit and they were able to conclude and I received almost all of the money that I had spent. I couldn’t be more grateful and thank you so much for my experience at Pest best pet insurance.
Insurer: Pets Best
By: K S
So far excellent
Enrollment and follow up really well done. Since I have yet to make a claim cannot say anything regarding that.
Insurer: Trupanion
By: customer
If I could give zero stars, I would.
If I could give zero stars, I would. I have been given many different explanations as to what constitutes a preexisting condition, have interacted with several profoundly unhelpful claims adjusters, and been given categorically unreasonable excuses for claim denials, even after appealing and even after providing documentation from my veterinarian addressing the initial reason for denial. I have essentially paid this company for nonexistent coverage and endless frustration. I would never recommend this company to anyone.
Insurer: Embrace
By: Cecilia Plaza
Hi there
Hi there, I haven't had to use insurance yet for my babies, which is a good thing. They are just 6 months old.
Insurer: Trupanion Canada
By: Kay Campbell
Ease of submitting claim.
Ease of submitting claim.
Insurer: Embrace
By: Kathleen Howell