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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Wrong diagnosis and denial
They denied my claim for my dogs ear infection due to alopecia. My dog does not have alopecia and further, alopecia does not correlate to an ear infection. Reached out via email for a response and no response
Insurer: Embrace
By: Mamie Quenga
Ease of navigating and understanding…
Ease of navigating and understanding what's included.
Insurer: ManyPets
By: customerSharon
QUICK AND EASY
The customer service staff is great and so kind. Claims are straightforward to submit.
Insurer: Pumpkin
By: customer
Customer service was great
Customer service was great AR
Insurer: ManyPets
By: Lalo the Woodle
GOOD JOB!!
Claim was handled in a timely manner and very professionally.
Insurer: Pets Best
By: Stan Skeeter Durlak Jr
Not getting what I thought would be great insurance
It seems that after buying the most expensive dog insurance you have, everything I send in, I receive $0 back. I left my last insurance company since I felt you had more to offer. I guess I was wrong. Even with the top of the line illness along with the wellness, that doesn't even help.
Insurer: Pumpkin
By: Sanford
Website works well
Website works well. I would like more details as to how you concluded the amount paid. Confused.
Insurer: Figo
By: Ronald
Very quick and easy to purchase
Very quick and easy to purchase. Prices seem fair.
Insurer: ASPCA
By: Juliana Palsa
I was hopeful but it is not working out...
I had 24Petwatch insurance with my last dog an it was easy to submit claims with quick turnaround. I don't think one claim I have submitted has been resolved without issue, resubmission or months of waiting for an outcome. I am probably going to switch.
Insurer: Pets Best
By: Sharon Reilly
Ease to use
Ease to use, available options with clear upfront pricing.
Insurer: Trupanion
By: Cathy Jackson