154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 18, 2023

Krystal Cameron

All the help I was given by amber parsons

Insurer: Trupanion Canada

By: Krystal

Useful
Verified April 18, 2023

Customer service was excellent

Customer service was easy to reach by phone, knowledgeable and helpful. The whole process was very simple.

Insurer: Trupanion Canada

By: Kelly

Useful
Verified April 18, 2023

Easy process

Easy process

Insurer: Trupanion Canada

By: Kim

Useful
Verified April 18, 2023

Very polite and problem was resolved quickly.

Very polite and problem was resolved quickly.

Insurer: Trupanion Canada

By: Jim

Useful
Verified April 18, 2023

Because it has been such a breeze connecting with and getting info from you quickly and easily!

Because it has been such a breeze connecting with and getting info from you quickly and easily! Seriously - my dog has better insurance than i do :)

Insurer: Trupanion

By: Sarah

Useful
Verified April 18, 2023

A Great Idea

Breeder recommended it and my brother and sister in law have it for their dog

Insurer: Trupanion

By: Diane

Useful
Verified April 18, 2023

Easy to deal with as always!

Easy to deal with as always! Kind and friendly

Insurer: Trupanion

By: Libby

Useful
Verified April 17, 2023

It was easy to sign up and all my…

It was easy to sign up and all my questions were answered.

Insurer: ManyPets

By: Deneen Rhoads-Kratz

April 17, 2023

Healthy Paws came through for me

I started a health insurance plan for my dog when we rescued him from the shelter 3 years ago. Fortunately, I didn't need to submit any claims to Healthy Paws for about 3 years and it seemed I was paying for something I wasn't really needing....until we had a doggie medical issue that required surgery. Filing the claim with Healthy Paws was easy. I paid the vet bill at the time of service, went home and opened the Healthy Paws app. I took a picture of the vet bill through the app and sent in the claim. Healthy Paws asked for the vet notes to be sent over to them as well, and after my vet sent over the notes, I had a check in my mailbox covering exactly what they said they would cover. When my dog went in for surgery 2 weeks later, I did the same thing with the pet hospital bill, and again within 2 weeks I got a check from them that covered everything they promised to cover. The policy saved my thousands of dollars on the surgery. There were no "fine print" issues or "got'cha" technicalities. Their coverage details were clear from day 1 and they delivered exactly as advertised when I needed them most. The health insurance is a gamble, but if you're looking for it, my experience with this company has been wonderful. They even sent out an email asking how my dog was doing about a week after his surgery. Healthy Paws came through when I needed them and filing claims with my phone and the app was simple. My dog is healing from surgery, and I would have been scrambling to find a way to pay if I didn't have this plan with Healthy Paws. If you're questioning how reliable they would be if your pet had an issue, I couldn't ask for a better and easier experience than what they just provided for me and my dog.

Insurer: Healthy Paws

By: Robert

Useful
April 17, 2023

Does not value customers.

While I have overall been happy with the coverage, the appeal process is impossible. After nearly three years of being a customer, I essentially begged Trupanion to provide some guidance and advice for my appeal process so my dog could be covered if he ever had diarrhea. When I first got him as a puppy, he had severe diarrhea and was dehydrated so I took him to the vet during the enrollment period. Big mistake. Trupanion claimed diarrhea was a preexisting condition, so when my dog got sick again from Kennel cough, but also had diarrhea as a symptom, they wouldn’t cover it. I didn’t feel like they valued me or my money to help to say with the company. Oh well.

Insurer: Trupanion

By: Cassie M

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