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Filing claim was straightforward
Filing claim was straightforward. I was kept up to date on status of the claim. What was paid was easy to interpret. Overall please so far
Insurer: Pumpkin
By: Reng
Superior and seamless Customer Service interaction with Joelle
We've had pet insurance policies for our 2 cats for only a few months, but due to unforseen financial circumstances have had to cancel the policies, today. (For now, only.) I just finished my phone conversation with one of their customer service agents, Joelle, who came across as being very sweet, kind, competent, and compassionate. Not ever having to contact them before, I had no idea what to expect though the thought that they might try a 'hard-sales approach' to keep me from canceling did cross my mind. I'm so very happily relieved, and appreciative, that this was not the case. Joelle handled the issue competently and quickly. Because of my seamless and effortless interaction with Joelle, I will most definitely have both policies reinstated as soon as finances allow.
Insurer: Fetch
By: vaty
5 Star customer service
I had the pleasure of talking with Denise and want to compliment her on her excellent customer skills. She was very knowledgeable , professional , and personable. Unfortunately, I recently had to re-home my dog for medical reasons and I appreciated her concern and empathy regarding my situation. Someday, I will have another dog and will reinstate the insurance policy. Thank you .
Insurer: Fetch
By: Obie Sue D Thomas
GOOD COMPANY
I HAVEN'T USED TRUPANION YET
Insurer: Trupanion Canada
By: AUBREY C LYNCH
Amazing care!
When working with insurance is can always be stressful especially with a sick pup. Pets best made the claim process to easy. Once my claim was approved i was paid directly into my bank about within 5 days. the whole process took no longer than a month. I can not express how stress less the process was. I highly recommend using pets best!
Insurer: Pets Best
By: Taylor
Pumpkin has been there for my cat's…
Pumpkin has been there for my cat's illness, allowing me to have the best care for her. Thank you
Insurer: Pumpkin
By: Timothy Christopher
Pumpkin Insurance never disappoints me…
Pumpkin Insurance never disappoints me in taking care of my furry baby. My claims are always reviewed and on time with their results. I am very happy to have chosen Pumpkin currently going on almost two years.
Insurer: Pumpkin
By: Yvonne L.
I am a new member and have not used the…
I am a new member and have not used the insurance yet, but Pumpkin was very quick sending out the information package. Also, I was pleasantly surprised when I opened my girls packages. They each had a cute cat toy.
Insurer: Pumpkin
By: customer
Very helpful and makes taking care of…
Very helpful and makes taking care of my pets easier.
Insurer: Pumpkin
By: customer
Easy process received money for my…
Easy process received money for my doctor’s visit in a week. Excellent insurance for your pet.
Insurer: Pumpkin
By: Gerald Adams