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Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rates will dramatically increase
My insurance at the 1 year mark went from $75 to $120. I did not need to use the insurance as of when prices increased. Pretty disappointing to see that they reel you in with an affordable rate and as soon as you pass the holding period, rates jump. They also do not offer discounts for veterinary students (or any veterinary professional). Edit: generic replies don’t get you brownie points. I already reached out and was told “it’s based on the local cost of services, not insurance usage.” I work at the pet hospital, I know prices didn’t increase during that time.
Insurer: Figo
By: customer
Our dog
Our dog, Connie was sick & we took her to her vet in Red Bank, NJ. Once we received the bill, it was sent to ASPCA. They responded away when they received the claim. They kept us up-to-date on the progress of our claim. I would highly recommend them!
Insurer: ASPCA
By: Virginia Fischette
Quick turnaround this time
Quick turnaround this time. In that past 2 years during Covid the turnaround was 6 weeks or longer. This was much better - less than 2 weeks. Thank you
Insurer: ASPCA
By: Satisfied Customer
Very easy and comprehensive.
Very easy and comprehensive.
Insurer: ManyPets
By: Tompkins-Bailey Susan
Very understandable
Easy to join. Clear descriptions of what is covered. Reasonable prices. Thanks
Insurer: ASPCA
By: Susan
They explained everything very well
They explained everything very well
Insurer: ASPCA
By: Nayome Mccaslin
I’ve just recently signed up for pet…
I’ve just recently signed up for pet insurance and haven’t had to use it yet. My daughter has though and she has been completely satisfied with it
Insurer: ASPCA
By: Jan Allington
Great Experience!
Great experience! Super easy to submit claims with a quick turnaround.
Insurer: ASPCA
By: Emily V.
I never received my policy documents
I never received my policy documents. Email you guys and was told I should have received them with the welcome email. The only mail I received was a survey to rate you guys. I checked my spam folder, and junk mail and It was not there but k did receive the
Insurer: ManyPets
By: Edithc
Amazing Service!
I filed this claim online after returning home from the urgent care vet Sunday evening. Tuesday morning when I woke up, there was an email that the claim had been approved and the amount of the payment. Unfortunately, this is not the first time I have used Ellie's insurance but each time I have been amazed at the ease of filing claims and the very timely manner the claims are paid. I would definitely recommend Trupanion!
Insurer: Trupanion
By: Cynthia