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Because claims are processed quickly and customer service is excellent
Because claims are processed quickly and customer service is excellent
Insurer: Trupanion Canada
By: Nardia
There is an error on the registration…
There is an error on the registration page (incorrect zip code) and I can't get anyone to correct the problem. That has to happen before I can access any claim forms, etc. Carol Tierney
Insurer: ASPCA
By: Carol Tierney
My six month old morky
My six month old morky swallowed my cross stitch needle a few days ago , on the same day that my 30 day wait period kicked in, I was afraid they would pay since I was new but no à few days later my credit card was reimburse for the amount they paid. I'm a new customer and very happy I decided to go with trupanion
Insurer: Trupanion Canada
By: Anne DeGrace
Excellent Process
I have been with Embrace for years and always provide exceptionally great service. The online process has become much easier too. Thanks
Insurer: Embrace
By: Natalie Calliste
Whenever I called to speak to an…
Whenever I called to speak to an associate I have never spoken to anyone that has not been polite and helpful. That just shows me that Many Pets wants me to have a pleasant experience and really wants my business. So I will continue to ensure my Pets going forward with you as long as you are there for me
Insurer: ManyPets
By: Mary Honaker
Let me tell ya
Let me tell ya, every time i call in with questions, i always get THE best customer service! I just got off the phone with Tracy who assisted with my policy and she was TERRIFIC!!! We had such a great time chuckling up a few laughs because my policy was just a mess but she went above and beyond to help me resolve all of my issues! I really hope that if I need to call back for any reason in the future, I hope I get her again lol thank you for all that you do! Thank you Tracy, you rock!!!! 😂😊
Insurer: Fetch
By: Lisa Huynh
Worst experience ever
Worst experience ever. My dog had an accident in 2013 which was a minor bull of 158$ which never got reimbursed. He now had an accident which lead to brain damage either stroke or tumor which as I didn’t want to put him under anesthesia for MRI couldn’t be ruled out and he deteriorated in health within a week so I had to put him to sleep and the insurance says pre existent condition(“illness” they called it. As if I would go for an “illness” to the ED!)! A dog that ran and walked daily 1-2 hours and jumped 2-3 feet high without any elevated blood levels or any medications! He had head trauma from his accident when he fell and they say “illness” or “preexisting” condition! I paid 12 years, never anything after the accident january 2013 and now at his last accident for which I took him to the hospital trying to save his life which cost him his life within a week they say “illness” and it IS NOT covered under their “accident” insurance!!! Worst insurance ever. Absolutely horrible and nobody on the phone to help. I wish I did never sign up for this crap and had saved the money I would still have extra money over from what I paid them and still have covered all the expenses I had now. This insurance is a fraud.
Insurer: ASPCA
By: Barbara Duerrer
Healthy Paws has been a great insurance…
Healthy Paws has been a great insurance company to work with for the needs of my beloved dog. She has had to have a few procedures done and Healthy Paws not only covered the expenses but reimbursed us promptly. Their customer service is also top notch. I highly recommend Healthy Paws to anyone looking for pet insurance for their pets.
Insurer: Healthy Paws
By: Allison Molenaar
Easy uploading of documents
Easy uploading of documents
Insurer: Embrace
By: Bernie Martinez
Customer service is excellent and what…
Customer service is excellent and what you offer in insurance and cost is great
Insurer: Pumpkin
By: customer