209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws has really streamlined the…
Healthy Paws has really streamlined the claims process and made it very efficient. Everything is submitted online; they immediately send you an email acknowledging that they have received your claim and are working to process it within 10 days. This process helped alleviate a ton of stress when my dog, Coco, was diagnosed with mast cell cancer. She underwent two tumor removals which were sent out to be graded. I was pretty upset and anxious and had to pay out of pocket a pretty significant amount. However, I have had Healthy Paws since I first adopted Coco almost 14 years ago and her surgery, diagnosis, meds, and follow up appointments were all covered. I highly recommend Healthy Paws to other pet parents.
Insurer: Healthy Paws
By: RK
Great communication during the claim process
After submitting my claim with the necessary documentation, I received regular messages from Fetch explaining its current status and when I could expect a final decision. My claim was approved within 2 weeks!
Insurer: Fetch
By: Sherry Monie
good service good prices
good service good prices
Insurer: MetLife
By: Enrique Torres
Very prompt return and communication…
Very prompt return and communication easy to process.
Insurer: MetLife
By: Trina Braun
Fetch Pet #1 in My Book
Filing claims is easy. The instructions are straightforward . The issue lies in being unable to leave a message or document other than an invoice or a SOAPs report. This resulted in a quest to speak with a real person. Once I found the number to call and deciphered the code and found that real person to speak with, I found the representative knowledgeable, courteous, and, most importantly, helpful. I suggest Fetch Pet make it a bit easier to leave a message using one's dashboard. For example: I needed to relay that I had no previous medical records because I had just recently adopted my pet, but could not do so. I also suggest that the menu for phone calls include a clearly defined prompt for customer service. All in all, however, Fetch Pet is much easier to deal with than any human insurance company I've had to interact with. Claims are evaluated and paid promptly with clear explanations. I do believe the people at Fetch Pet I have interacted with really do care about my pet, my pet's issues, and me!
Insurer: Fetch
By: Deborah
Enrollment was good
Enrollment was good. Changing what you want was hard to find
Insurer: MetLife
By: Nancy Martin
Our cat munchkin…
Munchkin our cat developed a sarcoma that required surgery with a significant expense. Fetch reimbursement was easy and quick to help offset munchkin’s recovery. Recommend them with out reservation. Dr Thomas Sholes
Insurer: Fetch
By: THOMAS SHOLES
Richard was great to work
Richard was great to work shfg!
Insurer: Nationwide
By: customer
Awesome pet insurance
We have had MetLife pet insurance for over a year now. The app is easy to use and submit claims on. Tracking is great and they always stay in touch with you from beginning to end.
Insurer: MetLife
By: Colleen