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Dependable
Very happy with the insurance plan for our boy Riggs. Direct billing is painless and easy.
Insurer: Trupanion Canada
By: Royce
lucky i not had to use for Alvin but it…
lucky i not had to use for Alvin but it is great to know you are here for him if needed
Insurer: Trupanion Canada
By: Jim Forbes
staff us friendly and very…
staff us friendly and very knowledgeable to help !
Insurer: Figo
By: Debbie Lynch
It's great to be able to help our best…
It's great to be able to help our best friends without having to worry about money
Insurer: Trupanion Canada
By: Kassie Kunkel
Prompt and accurate response to my…
Prompt and accurate response to my claim.
Insurer: Figo
By: MICHAEL BERMAN
Caring and helpful customer service.
The Trupanion service agents that I spoke with were helpful and caring animal people. I’ve had Trupanion insurance for my dogs for over 20 years and have never thought of changing.
Insurer: Trupanion
By: Randi Leigh
Good customer service and easy claim process
Highly recommend MetLife if you’re looking for pet insurance there rates are reasonable. . Good customer service and easy to file a claim.
Insurer: MetLife
By: Gloria
SEVERELY disappointed in Fetch!!!
My husband and I are severely disappointed in Fetch. We have had 6 pets insured with them since 2014 (used to be called "Go PetPlan"). We finally have a big claim for one of our cats and they denied us coverage because our cat didn't get an annual during COVID. However, they still willingly took our money for his policy these last three years. Stay very far away from this company. Complete lack of compassion. When our pet developed an ACUTE kidney issue (never had issues in the past - the ER vet believed it was a kidney stone that destroyed his kidney), and we realized how critical his situation was, we jumped at the chance to save his life because we THOUGHT that Fetch had our back so we went forward with his care to save his life. We were gravely mistaken. Thank you for putting us into a financial hole. Your company clearly values money over life. Hey Fetch, Here's some business advice for you - if you truly care about the people putting money in your pocket everyday, perhaps send out some regular reminders RE: the annual physical. Taking my money without reminders is disgusting. I will never be recommending Fetch to anyone ever again. In fact I will be recommending everyone to stay far, far away from this company.
Insurer: Fetch
By: Jennifer
claims
I have been a client for years ..since covid and even before the turnaround for claims reimbursements is way too long .numerous phone calls have to be made stating all the information is not there and many times was faxed from the veterinarian and still ASPCA says they did not receive when in fact shows that the fax was sent so I decided to start sending my own documents on the phone and still have trouble with that not being received..bottom line takes way too long to be reimbursed...
Insurer: ASPCA
By: CELESTE
Very Happy with Pets Best
Very Happy with Pets Best! We have a New Puppy and we took out insurance straight away on our Large Breed Dog. Our first puppy visit to the veterinarian was $242.00 and within a week of submission of our paid bill ( same day) we received the reimbursement within 5 days via direct deposit of $185.00 . Not bad at all. Super Pleased!
Insurer: Pets Best
By: Teresa