209,371+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,371 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,732 reviews

4.9
Healthy Paws

11,005 reviews

4.9
Fetch

5,273 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 21, 2025

Great experience!

Submitting a claim was quick and easy using the mobile app! I was able to upload copies of all my pets paperwork and track the progress of the claim from start to finish.

Insurer: MetLife

By: customer

Verified December 21, 2025

My claims have been handled quickly and…

My claims have been handled quickly and I receive communications during the process.

Insurer: MetLife

By: Deborah Buchanan

Verified December 21, 2025

My dogs policy lapsed by accident and…

My dogs policy lapsed by accident and instead of letting me reinstate her policy you made me purchase a new policy that’s costing me around $60 more a month. I’ve never had a single issue with you until now. I’ll think twice before recommending you in the future.

Insurer: Nationwide

By: customer

Verified December 21, 2025

Horrible

Horrible. 1/10 do not recommend.

Insurer: MetLife

By: customer

December 21, 2025

No response

I have sent 4 emails to Pumpkin asking for information about medical records. 11/16, 11/27, 12/6, 12/12/2025 I have not heard ANYTHING from them. I'm concerned..if they don't respond to a simple email, what would happen if I had a claim??

Insurer: Pumpkin

By: Aimee Najarian

December 21, 2025

The timeline it took to return on my…

The timeline it took to return on my claim.

Insurer: MetLife

By: Walter bligen

Verified December 21, 2025

Embrace has always been very good to me…

Embrace has always been very good to me and my pet. They are very helpful and response quickly when I have a question about coverage. They also process my claims in a responsible time.

Insurer: Embrace

By: Analyssia Pacheco

Verified December 21, 2025

Affordable & filing is easy

Filing a claim is really easy, it is all done on line. Agents are always friendly and helpful. Claims are settled quickly. Metlife offers tailored plans that are affordable.

Insurer: MetLife

By: customer NickC

Verified December 21, 2025

Simply the best

We could not be more pleased with the quality of customer service we have enjoyed with MetLife Pet Insurance, and the level of coverage beats any policy we have had for any of our pets in the past. Simply the best!

Insurer: MetLife

By: bookaday

Verified December 21, 2025

Easy and simple reimbursement

Easy and simple reimbursement, and extensive coverage!

Insurer: MetLife

By: Roger King

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