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Is my enrollment experience
I'm a new customer with true opinion so I can just be honest in saying that the process for enrolling was easy and the person that spoke with me. Was very informative pleasant and I really enjoyed speaking with her.
Insurer: Trupanion Canada
By: Jane
TRUPANION IS A COMPANION FOR LIFE
It always amazes me how one company can accomplish all that a company should set out to be ; caring, friendly , prompt , understanding all animal issues and always making the clients feel like they are the only client you have . I love it and I always feel safe having you as my â Companion â with my âTrupanion â thank you to your team of brilliant staff â¦. Jeannie Blackwood
Insurer: Trupanion Canada
By: Jeannie
Nemo's Vet visit
It made going to the vet stress-free and easy! I was able to worry about my cat Nemo's health instead of his vet bill. The vet hospital being able to use direct billing saved me from remembering to submit a claim later. Also I love that Trupanion will text me updates about my claims.
Insurer: Trupanion Canada
By: Mandi
Great service!
It was seamless... I entered info, got response, amount, sign up was so easy!
Insurer: Trupanion Canada
By: Dianne
Reasonable Service with Trupanion
It would be nice if the adjusters/adjudicators followed the history of submissions. One invoice does not close the case and therefore the deductible shouldn't be applied a second time. And it shouldn't take several weeks before Trupanion owned up to its mistake. Also, Trupanion needs to cover more of the items on an invoice like ie. HST.
Insurer: Trupanion Canada
By: Gabriel
Quick and easy
Very easy to use and quick
Insurer: Trupanion Canada
By: Ed
Trupanion survey of satisfaction
Very timely responses to questions and concerns.
Insurer: Trupanion Canada
By: Gerald
Always great customer service and fast at paying claims
Always great customer service and fast at paying claims
Insurer: Trupanion
By: Judy