221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super unhelpful company
Super unhelpful company
Insurer: Sonnet
By: Zack Doherty
Very helpful customer service whenever…
Very helpful customer service whenever I have questions about anything
Insurer: Sonnet
By: Liz
It takes WAY TOO LONG to process…
It takes WAY TOO LONG to process claims. Paperwork/explanation finally comes and it is weeks before I receive payment reimbursement.
Insurer: ASPCA
By: June Schultz
Helpful in getting only what I need
Helpful in getting only what I need
Insurer: ASPCA
By: Jennifer Schlotterbeck
I had ordered the wrong policy for 1 of…
I had ordered the wrong policy for 1 of my new puppies. The customer care rep. called my puppies by name and listened attentively. She made the changes and explained how things would work. I appreciated her kindness.
Insurer: ASPCA
By: Brenda Thomason
Customer service was polite and quick
Customer service was polite and quick. They answered my questions professionally and went above and beyond to ensure I understood their policy.
Insurer: ManyPets
By: customer
This company is garbage
This company is garbage. I would NEVER recommend Sonnet to anyone, and the only reason I took it was because it was the cheapest quote. Turns out that you get what you pay for. I'll never go with Sonnet again. Adjusters are unresponsive, even after leaving voice messages. Kelly Xidos was my adjuster, and once my vehicle returned from collision with TERRIBLE repairs done by one of their APPROVED repair centers I left a message, and it was never returned. She required my rental documents as the rental was in a collision (100% no-fault), which she never received from me, as I would only send them IF she returned my call. My repair concerns were never recorded by Kelly, and she never returned my calls. Good riddance Sonnet. ✌️ P.S. Hope you guys enjoyed losing 7k on my policy alone for my repairs since I wasn't even a customer for a year. 🥰❤
Insurer: Sonnet
By: Lauren Taylor
Amazing company
Thank you so much to Healthy Paws for their quick claims processing. Our pup had to have 2 TPLO surgeries in one year. Healthy Paws was very supportive of us and processed the claims so quickly. They then followed up with emails to check on her to be sure she was doing well and to see if they could do anything else for us. Wonderful company, wonderful people!
Insurer: Healthy Paws
By: Wendy
This insurance company is horrible
This insurance company is horrible, they wouldn’t actually pay for damages when they were supposed to, highly recommend against sonnet insurance, waist of time and money plus I still had to pay out of poket
Insurer: Sonnet
By: Tim J Hatch
4/5 stars
I was a very disappointed in the coverage rate for my pets preventive meds. $25 once a year is not enough to cover preventive meds for one month. Im giving the insurance a chance but I specifically got the wellness to help cover preventive medications.
Insurer: ASPCA
By: Lauren Johnson