207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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prompt reimbursement of expenses
prompt reimbursement of expenses
Insurer: Nationwide
By: customerjudy press
I’ve had such a great experience with…
I’ve had such a great experience with my pet insurance. It gives me so much peace of mind knowing my furry baby is protected. Claims are easy to submit, customer service is always kind and helpful, thank you Darion! 😁🐶Reimbursements come quickly. I’m truly grateful for the comfort and support they provide.
Insurer: Pumpkin
By: Maya G
Good follow up
Good follow up. We received an email confirmation and a letter from you for our records.
Insurer: Pumpkin
By: Don Lynn
Terrible service by an even wort compnay
I’ve never dealt with a company that hides behind confusing, over-engineered wording the way this pet insurance provider does. Every claim feels like a homework assignment — pages of “legal-sounding” policy language that only they seem to understand, and somehow every sentence ends up meaning “not covered.” I signed up expecting clear support for my pet. Instead, it feels like they’ve designed their policies to be as vague and technical as possible, so they can deny anything they want. Whenever I ask for clarification, I get a copy-and-paste paragraph that explains nothing and contradicts their own previous messages. It’s like they speak a different language. The worst part? The reps sound friendly, but they always redirect you back to the same impossible-to-decipher policy wording. It leaves you feeling tricked — like you’re paying monthly just to be told “no” in 12 paragraphs. If you want transparency, honesty, or even basic clarity, this is not the company for you. Save yourself the frustration and choose an insurer that actually values your time, your money, and your pet’s wellbeing.
Insurer: Pets Plus Us
By: Adam
Very positive experience
Very smooth and easy process, good price
Insurer: MetLife
By: Mila
FIXED A PROBLEM IN A TIMELY MANNER.
FIXED A PROBLEM IN A TIMELY MANNER.
Insurer: Embrace
By: Pastor W.L. Acklin
foreign object ingestion
Pets Best did cover the necessary diagnosis and procedure in full as per our policy. They did take a full month to reimburse us however which was a long time to wait.
Fraud
Currently getting a lawyer because they straight lied to me about a policy. Said a surgery would be completely covered and they only paid a very small portion. I had a worse policy for my other dog, and got her surgery almost completely covered. But this better policy, they won’t cover a very routine surgery. They refuse to let me hear the phone call, without a subpoena. Literal insurance fraud. I have lots of proof of their lies and inconsistency in their information, from multiple agents and managers. I highly recommend you get different insurance. Their claim process is slower than a turtle with 3 legs. Sometimes having to wait close to two months for a reimbursement.. complete garbage.
Insurer: MetLife
By: Jason
You folks were great!
You folks were great! Proactive….intelligent….on top of things….thank you!
Insurer: Fetch
By: John McCarthy
Never had any problems with Nationwide…
Never had any problems with Nationwide pet insurance. If you have the money to absorb a big vet bill I would not buy it though. I don't really think it evens out.
Insurer: Nationwide
By: Glen