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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Vacation Nightmare Turned Dream with SPOT
Went on a three-day vacation and my dog got very sick the first night! Turns out...he had eaten a rock before we had left home. We had to find an emergency vet at 2AM in a town we were not familiar with. Paid for an emergency surgery, and the overnight and 24 hour observation post surgery. We submitted a claim to SPOT a couple days later. Within a week, SPOT had reimbursed me the 90% minus my deductible. Even better, they had deposited the money into my account!! Great service especially during a time with a new vet, out of town and out of our minds!! SPOT gave us complete and total peace of mind!
Insurer: Spot
By: Kelee
I just rescued a puppy a few months ago…
I just rescued a puppy a few months ago and decided to give spot a chance. I have a great policy and they are the best. I took my little one to the vet and put in a claim, they were very fast at filling that claim. I already got my refund back. They are a super company for your wonderful furry friends. Would recommend this company highly, keep up the great work spot.
Insurer: Spot
By: Elizabeth Harmel
Poor claim reimbursement to the owner
Still have yet to get reimbursed for the past claims that I've submitted. They sent the reimbursement checks to the vet clinic instead of to me even though it was marked on the claim form to reimburse me the owner. They sure don't mind taking their monthly premium out of our checking account every month but she to have a hard time reimbursing people. Won't recommend to anyone
Insurer: Spot
By: Debbie Merritt
I reviewed several options on Forbes…
I reviewed several options on Forbes and choose you for coverage I desired.
Insurer: ManyPets
By: Mary Dumas
Honestly the WORST experience with Fetch
Honestly, loosing your fur baby is a painful experience, but dealing with Fetch from day one that I submitted my claims has been nothing but road blocks. Do not waste your money in buying pet insurance, they’re not going to pay you a penny. You submit your claim and it’s like, “from your doctor visit on 12/25/19, we need to see the Dr.’s notes” they just make up dates to delay. No, there was no exam on 12/25/19 that was Christmas Day and the office does not open on Christmas Day. And you ask a question about something and you can’t talk to a human being, it’s all cold hard texts. Waste of money.
Insurer: Fetch
By: Carolina F
Ear infection
Gunner got an ear infection in May and in August got a sore by privates and feet bothered him and end of August another ear infection. Then he was diagnosed w allergies by vet August 24th, 2022. They told me he had allergies from May w/o vet diagnosis. Isn't that convient to blame everything on his 1st ear infection as allergies before a vets diagnosis. Wish I never would have believed the rating and their sweet talk to join their company. Now I'm stuck and can't go anywhere else. Bad company politics.
Insurer: Spot
By: Sandi
Ear infection
Gunner got an ear infection in May and in August got a sore by privates and feet bothered him and end of August another ear infection. Then he was diagnosed w allergies by vet August 24th, 2022. They told me he had allergies from May w/o vet diagnosis. Isn't that convient to blame everything on his 1st ear infection as allergies before a vets diagnosis. Wish I never would have believed the rating and their sweet talk to join their company. Now I'm stuck and can't go anywhere else. Bad company politics.
Insurer: Spot Canada
By: Sandi
Easy to navigate the website and the…
Easy to navigate the website and the price per month was reasonable.
Insurer: ManyPets
By: customer
Healthy Paws is an excellent company- highly recommend!
I signed up for healthy paws insurance when my beagle puppy was 2 months old after paying hundreds of dollars out of pocket for an early case of giardia and a scare that he swallowed a metal zipper hook. 6 years later I cannot express how valuable this company and its employees and services are. At age 2 my dog ruptured a spinal disc and was paralyzed in his lower back and both legs, which apparently is more common than we knew in dogs wiry heavy/dense bodies and short legs (like corgis, dachshunds, and beagles). The MRI, spinal surgery, and hospital stay were estimated at about $15,000. Lucky for us we were able to go for it without hesitation since we knew Healthy Paws would cover 80% and we could figure out $3,000 to help our fur baby walk again. He had another scare at age 3, and we just had a 3rd surgery at age 6- in addition to weekly physical therapy the last 4 years for maintenance of his condition. Our beagle is happy and sweet as ever, and we wouldnt be able to do it without Healthy Paws pet insurance! We are forever grateful to the service they provide, and of course to the wonderful veterinarians and surgeons out there who care about our pup. The reimbursements come through so quickly- usually within 48 hours! And we are grateful for the financial help to maintain our dog’s ability to walk. Healthy Paws makes medical decision-making easy so you can focus on the health of your pet instead of the out of pocket expense. The peace of mind they provide is worth every penny. Not to mention their personal touch- their claims reps have reached out to personally check on Otis after each service! They truly care about their customers and our pets. Highly recommend!
Insurer: Healthy Paws
By: Cindy Kober